The aim of this paper is to present professional risks in dental medicine and the outcomes of the quality of work. Researching literature and learning about the activities of dental medicine on the example of Dental Polyclinic Zagreb has resulted in perceiving the complexity and difficulty of the work of all the team staff as well as the risk factors they are exposed to. The assessment of professional risks is described through „Risk assessment and implementation of safety measures in Dental Polyclinic Zagreb“. Risk factors that lead to professional diseases in the activities of dental medicine are described through five basic groups by biological, biomechanical, physical, chemical and psychogenic causes. Indicator for quality is the evaluation of patient satisfaction which is used to improve the quality of provided services. The right for information and communication between a patient and health care staff member were measured by using a standardized questionnaire. Evaluation of staff satisfaction has been conducted for the past 9 years by using a standardized questionnaire according to the appropriate requirements of the Agency for quality. Analysis of the questionnaire results has confirmed that factors that affect satisfaction cannot be restricted to income or basic working conditions such as schedules and working hours. They also require the comprehensiveness of other features: known and stable organizational structure, satisfaction with leadership from the superiors, opportunities for advancement and presenting ideas, social atmosphere, satisfaction with space, reduction in professional risks and good working conditions constitute a high level of satisfaction and productivity of employees.