Corporate social responsibility implies a situation when a company voluntarily integrates the care of social issues of environmental protection into its business activities and relations with stakeholders. As we live in the information age, the availability of data but also the awareness of socially responsible business is never greater. For this reason, this kind of business practice in the company becomes a necessity, not a need. Nevertheless, there are a number of companies of a morally questionable nature to which profit becomes a means of justifying unethical actions. One of them is the largest food concern in the world - Nestlé, which has been adorned with the title of the most hated company in the world for years. Why this is so is the main purpose and goal of this paper, which explains in detail the concept of corporate social responsibility in order to obtain relevant information to better understand the chapter that follows. In addition to the elaboration of the company Nestlé, a survey questionnaire was conducted and representative data on the state of awareness of the general public about this company were obtained. The results collected by empirical research confirm what has been implied in most of the paper, and bring some surprising data that show that the full implementation of corporate social responsibility in the company is not as close as we would expect. Based on this knowledge, a conclusion was reached which justifies the attitudes of smaller economic entities that persistently avoid such business practices, which is directly conditioned by the activities of larger entities such as Nestlé.