Title ULOGA IZLETA U PONUDI PUTNIČKIH AGENCIJA Title (english) THE ROLE OF ONE DAY TRIPS IN TRAVEL AGENCIES SUPPLY Author Katarina Grizelj Mentor Mijana Matošević Radić (mentor)Committee member Anita Krolo - Crvelin (član povjerenstva)Committee member Ivona Jukić (član povjerenstva)Granter University of Split Defense date and country 2020-07-15, Croatia Scientific / art field, SOCIAL SCIENCES Abstract Pojavom turizma u Republici Hrvatskoj pojavila se potreba za otvaranjem putničkih agencija. Svojimaktivnostima putničke agencije pomažu i olakšavaju turistima putovanja. Pri tome obavljaju karakteristične poslove koji doprinose tome da se putnička agencija približi turistima te prepozna njihove potrebe i želje. Uz posredovanje informacijama, prodajusuvenira, prijevoznih karata, putničke agencije nude i turističke aranžmane i izlete. Ovisno o kakvoj putničkoj agenciji se radi neke od njih se usmjeravaju na prodaju turističkih aranžmana, a neke na prodaju jednodnevnih izleta. Uglavnom, velike putničke agencije kao što su Katarina Line, Atlas, Gulliver svoje poslovanje usmjeravaju na prodaju turističkih aranžmana. Organiziraju različite aranžmane kao što su brodski, emitivni, grupni, zimski, ljetni i još mnogi drugi ovisno o klijenteli i njihovim preferencijama. Elite Travel, Amico i Avansa Travel su male putničke agencije koje posluju na području grada Dubrovnika. Zadnjih godina broj putničkih agencija značajno je porastao u skladu s porastom broja turista koji posjećuju Dubrovnik. Kako bi održale svoje poslovanje a i zadovoljile želje i potrebe turista agencije nude različite vrste izleta. Avansa Travel d.o.o. u svojoj ponudi nudi izlete koji koriste autobus ili brod kao prijevozno sredstvo ovisno o obilježjima destinacije a nude i avanturističke izlete. Iako mnoge agencije nude raznovrsne izlete, nedostaje novih i inovativnijih izleta. Uz ove izlete koje nude bi bilo poželjno da se stvore izleti koji nude nek e nove mogućnosti.
Abstract (english) The appearance of tourism in Croatia led to increasing demand for travel agencies. With their activities travel agencies help and ease travelling for their clients. Thereby they carry out characteristic jobs which contribute to getting closer to clients and recognizing their wants and wishes. Besides information intermediation, souvenir and travel ticket sales they also offer travel packages and excursions. Depending on the type of the travel agency some of them base their business on travel packages and others on one day trips. In general, large travel agencies like Katarina line, Atlas, Gulliver base their business on travel package sales. They offer different travel packages like ship cruises, outbound, group, winter, summer etc. all based on their clientele preferences. Elite Travel, Amico Tours, and Avansa Travel are small travel agencies that base their business in Dubrovnik area. In the past years the number of travel agencies went up significantly, together with the number of tourists that visit Dubrovnik. To remain competitive and to satisfy their client needs they offer different kind of trips. Avansa Travel offers one day trips which use a bus or a ship as means of transportation depending on the destination characteristics, also adventure trips are included. Although many agencies offer different kind of trips, there is a lack of new and fresh trips. Beside these trips travel agencies in the future should offer excursions which include new opportunities.
Keywords
putnička agencija
turistički aranžman
izlet
Avansa Travel d.o.o.
Keywords (english)
travel agency
travel package
excursions Avansa Travel d.o.o.
Language croatian URN:NBN urn:nbn:hr:228:975648 Study programme Title: Business Trade –– professional - professional Type of resource Text File origin Born digital Access conditions Access restricted to students and staff of home institution Terms of use Created on 2020-11-27 11:09:12
