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master's thesis
Percepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu
Zagreb: University of Zagreb, Faculty of Food Technology and Biotechnology, 2023. urn:nbn:hr:159:211726
Šafarić, Dunja
University of Zagreb
Faculty of Food Technology and Biotechnology
Department of Food Quality Control
Laboratory for Food Quality Control

Institutional repository: Repository of the Faculty of Food Technology and Biotechnology

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Šafarić, D. (2023). Percepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu (Master's thesis). Zagreb: University of Zagreb, Faculty of Food Technology and Biotechnology. Retrieved from https://urn.nsk.hr/urn:nbn:hr:159:211726

Šafarić, Dunja. "Percepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu." Master's thesis, University of Zagreb, Faculty of Food Technology and Biotechnology, 2023. https://urn.nsk.hr/urn:nbn:hr:159:211726

Šafarić, Dunja. "Percepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu." Master's thesis, University of Zagreb, Faculty of Food Technology and Biotechnology, 2023. https://urn.nsk.hr/urn:nbn:hr:159:211726

Šafarić, D. (2023). 'Percepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu', Master's thesis, University of Zagreb, Faculty of Food Technology and Biotechnology, accessed 27 November 2024, https://urn.nsk.hr/urn:nbn:hr:159:211726

Šafarić D. Percepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu [Master's thesis]. Zagreb: University of Zagreb, Faculty of Food Technology and Biotechnology; 2023 [cited 2024 November 27] Available at: https://urn.nsk.hr/urn:nbn:hr:159:211726

D. Šafarić, "Percepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu", Master's thesis, University of Zagreb, Faculty of Food Technology and Biotechnology, Zagreb, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:159:211726

Metadata
TitlePercepcija i mišljenje potrošača o sigurnosti hrane te povlačenju i opozivu
Title (english)Consumer perception and opinion on food safety along with withdrawal and recall
AuthorDunja Šafarić
MentorMirjana Hruškar (mentor)
MentorSaša Drakula (pomoć pri izradi, neposredni voditelj)
Committee memberDubravka Škevin (predsjednik povjerenstva)
Committee memberMarina Krpan (član povjerenstva)
Committee memberIrena Barukčić Jurina (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Food Technology and Biotechnology
(Department of Food Quality Control)
(Laboratory for Food Quality Control)
Zagreb
Defense date and country2023-07-20, Croatia
Scientific / art field,
discipline and subdiscipline		BIOTECHNICAL SCIENCES
Food Technology
Abstract
Sigurnost hrane jedan je od najvaţnijih aspekata koji osigurava da je sva hrana koja se nalazi na tržištu sigurna za ljudsku konzumaciju. Česti incidenti povezani s hranom tijekom povijesti rezultirali su nezadovoljstvom i smanjenjem povjerenja potrošača. Glavni izazov kod sustava sigurnosti hrane te sustava povlačenja i opoziva je osigurati zdravstvenu ispravnost proizvoda te zadržati i povratiti povjerenje potrošača. Cilj ovog rada bio je istražiti percepciju i mišljenje potrošača o funkcioniranju navedenih sustava. Ispitivanje je provedeno na području Republike Hrvatske pomoću online ankete u kojoj su sudjelovala 164 ispitanika. Rezultati istraživanja potvrdili su hipotezu da većina potrošača nije zadovoljna funkcioniranjem sustava te smatraju da se kontrole ne provode na vrijeme. Nezadovoljstvo potrošača povezano je s nepovjerenjem u državne institucije, manjkom edukacije te manjkom korištenja adekvatnih izvora informiranja. Postoji veliki interes i želja ispitanika da više nauče o ovoj temi te je nužno poboljšati edukaciju i uključenost potrošača u sustav sigurnosti hrane.
Abstract (english)
Food safety is one of the most important aspects that ensures that all food on the market is safe for human consumption. Frequent food-related incidents through history have resulted in dissatisfaction and reduced consumer confidence. The main challenge of the food safety system is to ensure the safety of the product and to maintain consumer trust. The aim of this work was to investigate the perception and opinion of consumers about the functioning of the mentioned systems. The survey was conducted in Republic of Croatia using an online survey in which participated 164 respondents. The research results confirmed the hypothesis that the majority of consumers are not satisfied with the functioning of the systems and believe that controls are not carried out on time. Consumer dissatisfaction is associated with mistrust in state institutions, lack of education and lack of use of adequate sources of information. There is a great interest and desire of respondents to learn more about this topic, and it is necessary to improve education and involvement of consumers in the food safety system.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:159:211726
Study programmeTitle: Food Safety Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka upravljanja sigurnošću hrane (magistar/magistra inženjer/inženjerka upravljanja sigurnošću hrane)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence Attribution-NoDerivatives 4.0 International (CC BY-ND 4.0) icon
Created on2024-06-07 06:50:25