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master's thesis
Multikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda
Rijeka: University of Rijeka, Faculty of Maritime Studies, Rijeka, 2020. urn:nbn:hr:187:090509
Prpić, Eleonora
University of Rijeka
Faculty of Maritime Studies
Department of Navigation and Nautical Studies

Institutional repository: Repository of the University of Rijeka, Faculty of Maritime Studies - FMSRI Repository

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Prpić, E. (2020). Multikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda (Master's thesis). Rijeka: University of Rijeka, Faculty of Maritime Studies. Retrieved from https://urn.nsk.hr/urn:nbn:hr:187:090509

Prpić, Eleonora. "Multikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda." Master's thesis, University of Rijeka, Faculty of Maritime Studies, 2020. https://urn.nsk.hr/urn:nbn:hr:187:090509

Prpić, Eleonora. "Multikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda." Master's thesis, University of Rijeka, Faculty of Maritime Studies, 2020. https://urn.nsk.hr/urn:nbn:hr:187:090509

Prpić, E. (2020). 'Multikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda', Master's thesis, University of Rijeka, Faculty of Maritime Studies, accessed 24 November 2024, https://urn.nsk.hr/urn:nbn:hr:187:090509

Prpić E. Multikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda [Master's thesis]. Rijeka: University of Rijeka, Faculty of Maritime Studies; 2020 [cited 2024 November 24] Available at: https://urn.nsk.hr/urn:nbn:hr:187:090509

E. Prpić, "Multikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda", Master's thesis, University of Rijeka, Faculty of Maritime Studies, Rijeka, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:187:090509

Metadata
TitleMultikulturalnost i komunikacijski nesporazumi kao čimbenici pomorskih nezgoda
Title (english)Multiculturality and communication misunderstandings as factors of maritime accidents
AuthorEleonora Prpić
MentorSandra Tominac Coslovich (mentor)
Committee memberIgor Rudan (predsjednik povjerenstva)
Committee memberĐani Šabalja (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Maritime Studies
(Department of Navigation and Nautical Studies)
Rijeka
Defense date and country2020-10-08, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Abstract
U ovom diplomskom radu istraživane su poteškoće multikulturalnih brodskih posada. Ustanovljeno je kako izazove predstavljaju kulturološke i jezične razlike što je kroz rad potkrijepljeno relevantnim istraživanjima ove tematike te analiziranjem uzroka pomorskih nezgoda. Obrazložene su posebnosti komunikacije u multikulturalnoj sredini te su dane smjernice za premošćivanje problema koji se mogu javiti pri prijenosu informacija. Predstavljen je i model brodskih komunikacijskih procesa koji služi otkrivanju problematičnih segmenata komunikacije između članova posade. Nadalje, obrazložene su kulturološke osobitosti nacija koje dominiraju pomorskim tržištem rada. U skladu s time, s pomoću dimenzija kulture koje je definirao nizozemski psiholog Geert Hofstede uspoređene su kulture potonjih nacija. Poredba je provedena i s Hrvatskom s obzirom da se hrvatski pomorci susreću s ovim nacijama. Kroz analizu triju pomorskih nezgoda raščlanjeni su uzroci istih te je ispitan značaj kulture pri njihovoj pojavi.
Abstract (english)
In this master's thesis difficulties of multicultural ship crews were examined. It was found that the challenges are caused by cultural and linguistic differences, which is supported by relevant research on this topic and by analyzing the causes of maritime accidents. The peculiarities of communication in a multicultural environment are explained and guidelines are provided for overcoming the problems that may arise in the transfer of information. A model of ship communication processes is also presented, which helps to discover challenging segments of communication between crew members. Furthermore, the cultural peculiarities of the nations that dominate the maritime labor market are explained. In accordance with that, the cultures of the latter nations were compared using the cultural dimensions defined by the Dutch psychologist Geert Hofstede. A comparison was also made with Croatia, given that Croatian seafarers work with these nations. Through the analysis of three maritime accidents, the causes were analyzed and the importance of culture in their occurrence was examined.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:187:090509
Study programmeTitle: Nautical Studies and Maritime Transport Technology
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka nautike i tehnologije pomorskog prometa (magistar/magistra inženjer/inženjerka nautike i tehnologije pomorskog prometa)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-12-04 07:54:24