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Scientific paper - Preliminary note / Short communication
The Multiphase Queuing System of the Rijeka Airport
Pomorstvo, 33 (2019), 2; 205-209. https://doi.org/10.31217/p.33.2.10
Hess, Svjetlana; Grbčić, Ana

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Hess, S. & Grbčić, A. (2019). The Multiphase Queuing System of the Rijeka Airport. Pomorstvo, 33. (2), 205-209. doi: 10.31217/p.33.2.10

Hess, Svjetlana and Ana Grbčić. "The Multiphase Queuing System of the Rijeka Airport." Pomorstvo, vol. 33, no. 2, 2019, pp. 205-209. https://doi.org/10.31217/p.33.2.10

Hess, Svjetlana and Ana Grbčić. "The Multiphase Queuing System of the Rijeka Airport." Pomorstvo 33, no. 2 (2019): 205-209. https://doi.org/10.31217/p.33.2.10

Hess, S. and Grbčić, A. (2019) 'The Multiphase Queuing System of the Rijeka Airport', Pomorstvo, 33(2), pp. 205-209. doi: 10.31217/p.33.2.10

Hess S, Grbčić A. The Multiphase Queuing System of the Rijeka Airport. Pomorstvo [Internet]. 2019 December [cited 2024 July 17];33(2):205-209. doi: 10.31217/p.33.2.10

S. Hess and A. Grbčić, "The Multiphase Queuing System of the Rijeka Airport", Pomorstvo, vol. 33, no. 2, pp. 205-209, December 2019. [Online]. Available at: https://urn.nsk.hr/urn:nbn:hr:187:716646. [Accessed: 17 July 2024]

Metadata
Title (english)The Multiphase Queuing System of the Rijeka Airport
AuthorSvjetlana Hess https://orcid.org/0000-0002-7517-4289
AuthorAna Grbčić
Author's institutionUniversity of Rijeka
Faculty of Maritime Studies, Rijeka
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Abstract (english)
The paper gives an overview of the real system as a multiphase single server queuing problem, which is a rare case in papers dealing with the application of the queueing theory. The methodological and scientific contribution of this paper is primarily in setting up the model of the real problem applying the multiphase queueing theory. The research of service system at Rijeka Airport may allow the airport to be more competitive by increasing service quality. The existing performance measures have been evaluated in order to improve Rijeka Airport queueing system, as a record number of passengers is to be expected in the next few years. Performance indicators have pointed out how the system handles congestion. The research is also focused on defining potential bottlenecks and comparing the results with IATA guidelines in terms of maximum waiting times.
Keywords (english)
Languageenglish
Publication typeScientific paper - Preliminary note / Short communication
Publication statusPublished
Peer reviewPeer review
Publication versionPublished version
Journal titlePomorstvo
Numberingvol. 33, no. 2, pp. 205-209
p-ISSN1332-0718
e-ISSN1846-8438
DOIhttps://doi.org/10.31217/p.33.2.10
URN:NBNurn:nbn:hr:187:716646
Publication2019-12
Document URLhttps://hrcak.srce.hr/229313
Type of resourceText
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2022-03-02 13:17:08