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master's thesis
Sustav kvalitete u javnom cestovnom prijevozu
Rijeka: University of Rijeka, Faculty of Maritime Studies, Rijeka, 2015. urn:nbn:hr:187:511659
Grgas-Oštro, Ana
University of Rijeka
Faculty of Maritime Studies
Department of Maritime Transportation

Institutional repository: Repository of the University of Rijeka, Faculty of Maritime Studies - FMSRI Repository

Cite this document

Grgas Oštro, A. (2015). Sustav kvalitete u javnom cestovnom prijevozu (Master's thesis). Rijeka: University of Rijeka, Faculty of Maritime Studies. Retrieved from https://urn.nsk.hr/urn:nbn:hr:187:511659

Grgas Oštro, Ana. "Sustav kvalitete u javnom cestovnom prijevozu." Master's thesis, University of Rijeka, Faculty of Maritime Studies, 2015. https://urn.nsk.hr/urn:nbn:hr:187:511659

Grgas Oštro, Ana. "Sustav kvalitete u javnom cestovnom prijevozu." Master's thesis, University of Rijeka, Faculty of Maritime Studies, 2015. https://urn.nsk.hr/urn:nbn:hr:187:511659

Grgas Oštro, A. (2015). 'Sustav kvalitete u javnom cestovnom prijevozu', Master's thesis, University of Rijeka, Faculty of Maritime Studies, accessed 27 December 2024, https://urn.nsk.hr/urn:nbn:hr:187:511659

Grgas Oštro A. Sustav kvalitete u javnom cestovnom prijevozu [Master's thesis]. Rijeka: University of Rijeka, Faculty of Maritime Studies; 2015 [cited 2024 December 27] Available at: https://urn.nsk.hr/urn:nbn:hr:187:511659

A. Grgas Oštro, "Sustav kvalitete u javnom cestovnom prijevozu", Master's thesis, University of Rijeka, Faculty of Maritime Studies, Rijeka, 2015. Available at: https://urn.nsk.hr/urn:nbn:hr:187:511659

Metadata
TitleSustav kvalitete u javnom cestovnom prijevozu
Title (english)QUALITY SYSTEM IN PUBLIC TRANSPORT
AuthorAna Grgas-Oštro
MentorInes Kolanović (mentor)
Committee memberČedomir Dundović (predsjednik povjerenstva)
Committee memberBiserka Rukavina (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Maritime Studies
(Department of Maritime Transportation)
Rijeka
Defense date and country2015-07-14, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Road and Rail Transport
Abstract
Potreba za kretanjem i potreba za prijevozom postoji otkada postoji i čovjek. Pokretljivost ljudi se provodi pomoću različitih vrsta sredstava za prijevoz. Javni cestovni prijevoz putnika je podsustav prijevoza putnika koji redovito, tj. redovito dnevno prevozi ljude, tj. putnike, koji vole i žele putovati brzo, sigurno, jeftino, udobno, ali i jednostavno. Javni cestovni prijevoz putnika ima sveobuhvatan utjecaj na razvoj društva. Važno je napomenuti da javni cestovni prijevoz ima snažne društvene i kulturne utjecaje te oblikuje način života, a problemi vezani uz javni cestovni prijevoz imaju istaknuto mjesto u političkim programima. Prije uvođenja sustava upravljanja kvalitetom potrebno je osposobiti sve razine uprave. Svi rukovoditelji moraju razumjeti svaku fazu procesa dovoljno dobro da bi je mogli objasniti svojim ljudima. Dokaz da su shvatili je njihova sposobnost da objasne.
Abstract (english)
The need for mobility and the need for transportation exsits since there exists the man. The mobility of people is carried out using different means and various types of transportation. Public road transport of passengers is a subsystem of the transport of passengers who use regular daily transport people. Travelers, who love and want to travel fast, safe, inexpensive, but comfortable and easy. Public road transport of passengers have a comprehensive impact on the development of society. It is important to note that public road transport has a strong social and cultural influences and shapes the way of life, and problems related to public road transport have a prominent place in the political programs. Therefore, before the introduction of quality management systems necessary to train all levels of administration. All executives must understand each stage of the process well enough to be able to explain to their people. Proof that they realized their ability to explain.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:187:511659
Study programmeTitle: Technology and Organisation of Transport
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka prometa (magistar/magistra inženjer/inženjerka prometa)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2016-02-24 13:45:41