The prevalence of psychosocial difficulties and further increase of this global problem indicate the need to introduce new forms of support based on deinstitutionalization policies. This paper presents the results of action research conducted with people with psychosocial difficulties, where the aim is getting insight in their experience during or after applying self-empowerment interventions through the use of NLP. The conclusions are drawn from the perspective of psycho-educational group work carried out in Ludruga association that deals with mental health in community. The convenient sample of 6 participants is used in the research, while data were collected through semi-structured interviews. The qualitative analysis procedure was done through the open encoding process. The results obtained are organized according to two research questions. The first research question relates to the effects in the area of self-empowerment, gained through the experience of applying the intervention of self-empowerment, through the use of NLP, and the obtained data thus point to the achieved outputs in terms of increasing the level of self-insight, increasing personal capacity and emotional relieving. Other effects such as mindfulness approach, development of a positive attitude, benevolent approach to oneself, more assertive approach to living, and the continuation of work beyond the research related meetings are mentioned. For the second research question that examines the benefits of self-empowerment intervention through the use of NLP, data indicate that participants considered as useful gaining new knowledge and features of work mode. Participants further note the positive effects of "homework", the role of guide, and have a generally affirmative attitude on the usefulness of self-empowerment interventions through the use of NLP. It is generally concluded that participants have noticeable changes in the field of self-empowerment and that, for thorough and permanent changes at the users of social welfare system with psychosocial difficulties, it is needed to develop further the services in the community, and to improve life quality of this group of the users of social welfare system through social model- based cooperation.