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undergraduate thesis
Upotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima
Zagreb: University of Zagreb, Faculty of Law, 2021. urn:nbn:hr:199:289496
Puškadija, Karla
University of Zagreb
Faculty of Law
Theory and Methods of Social Work
Casework

Institutional repository: Repository Faculty of Law University of Zagreb

Cite this document

Puškadija, K. (2021). Upotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima (Undergraduate thesis). Zagreb: University of Zagreb, Faculty of Law. Retrieved from https://urn.nsk.hr/urn:nbn:hr:199:289496

Puškadija, Karla. "Upotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima." Undergraduate thesis, University of Zagreb, Faculty of Law, 2021. https://urn.nsk.hr/urn:nbn:hr:199:289496

Puškadija, Karla. "Upotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima." Undergraduate thesis, University of Zagreb, Faculty of Law, 2021. https://urn.nsk.hr/urn:nbn:hr:199:289496

Puškadija, K. (2021). 'Upotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima', Undergraduate thesis, University of Zagreb, Faculty of Law, accessed 28 December 2024, https://urn.nsk.hr/urn:nbn:hr:199:289496

Puškadija K. Upotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima [Undergraduate thesis]. Zagreb: University of Zagreb, Faculty of Law; 2021 [cited 2024 December 28] Available at: https://urn.nsk.hr/urn:nbn:hr:199:289496

K. Puškadija, "Upotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima", Undergraduate thesis, University of Zagreb, Faculty of Law, Zagreb, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:199:289496

Metadata
TitleUpotrebno znanje u socijalnom radu s nedobrovoljnim korisnicima
Title (english)Actionable knowledge in social work with involuntary clients
AuthorKarla Puškadija
MentorKristina Urbanc (mentor)
Committee memberKristina Urbanc (predsjednik povjerenstva)
Committee memberNinoslava Pećnik (član povjerenstva)
Committee memberAna Tokić Milaković (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Law
(Theory and Methods of Social Work)
(Casework)
Zagreb
Defense date and country2021-09-23, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Social Activities
Specific Areas of Social Work
Abstract
U svakodnevnom radu, socijalni radnici se neprestano susreću s brojnim izazovima. Jedan od tih izazova predstavlja i rad s nedobrovoljnim korisnicima. Ovim radom prikazat će se glavne karakteristike nedobrovoljnih korisnika kroz koncept „upotrebnog znanja“ . Nedobrovoljnim korisnicima nameću se određene intervencije mimo njihove volje dok dobrovoljni imaju slobodu izbora. Činjenica da im netko uskraćuje slobodu čini ih nemotiviranima za promjenu i sklonim otporu. Kako bi socijalni radnici uspješnije prevladali ove prepreke koriste se „upotrebnim znanjem“, postmodernim konceptom koji se odnosi na specifična znanja koja mogu iskoristiti u svojim intervencijama s nedobrovoljnim korisnicima. Neka od njih uključuju vrijednosti, etiku i komunikaciju u socijalnom radu, uspostavljanje suradnog odnosa i neke od teorija i metoda poput teorije reaktivnog otpora, transteorijskog model promjene i modela motivirajućeg intervjua. Ova saznanja pokazala su se izuzetno značajnim i korisnim u postizanju promjene korisnika, omogućavajući zajedničko rješavanje problema i dolaženje do rješenja uz očuvanje jedinstvenosti i dostojanstva svakog korisnika, ali i socijalnih radnika.
Abstract (english)
In their daily work, social workers are constantly faced with a number of challenges. One of these challenges is working with involuntary clients. This paper will present the main characteristics of involuntary clients through the concept of "actionable knowledge". Involuntary clients are forced to participate in some interventions against their will, while voluntary clients have free choices. The fact that someone is denying them freedom makes them unmotivated for change and prone to resistance. In order to successfully overcome obstacles social workers use “actionable knowledge”, a postmodern concept that refers to specific knowledge that they can use in their interventions with involuntary clients. Some of them are related to values, ethics and communication in social work, establishing collaborative relationships and some of the theories and methods such as reactive resistance theory, transtheoretical model of change and motivational interview model. These findings prove to be very important and useful in achieving client change, allowing solving problems in cooperation of both, social workers and their clients and achieving solution while preserving the uniqueness and dignity of each of them.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:199:289496
Study programmeTitle: Social Work
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) socijalnog rada (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) socijalnog rada)
Type of resourceText
File originBorn digital
Access conditionsClosed access
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Created on2021-09-29 06:43:17