Today, alcoholism is known as one of the most serious and widespread addiction disease, which causes serious consequences for the person who is ill, but also for the members of her family. Providing a support and participation of family members in the process of treatment and rehabilitation contributes to the abstinence of the person who is ill and the stabilization and recovery of the entire family. The purpose of this research is to contribute to a better understanding of how families function in dealing with the problem of alcohol addiction, to take a closer look at the changes and difficulties that families face in the different stages of the development of alcoholism and during the treatment process, and to identify the strategies, strengths and resources that families use in order to overcome crisis situations and achieve sustainable recovery, all from the perspective of experts who work with former addicts and their family members in clubs for treated alcoholics. Using the semi-structured interview method, interviews were conducted with 6 professionals who work in clubs for treated alcoholics in the area of the City of Zagreb. The results of the research show that the family tends to hide the problem of alcohol addiction due to fear of stigmatization, which leads to delay in solving the problem. Once the addict and the family begin the process of treatment and recovery, it is important to keep them motivated to persist in the process and work on themselves. It is crucial to provide the family with professional help and support during the entire process, especially through the family's participation in the work of the club of treated alcoholics. It is necessary to continuously invest in the system that takes care of families facing a crisis caused by alcohol addiction in order to improve the quality of the services provided and reduce the consequences that alcohol causes, and also to work on prevention and sensitizing the general public about the harmfulness of alcohol consumption.