Words can sometimes be insufficient to describe what is happening inside us, and that is why it is difficult for us to verbally express how we feel, what we think or what we want. For this reason, it is necessary to master techniques that will allow us to express our inner world in other, non-verbal ways. Creative and expressive techniques allow us to do just that, and they refer to all techniques that allow us to express our own thoughts or feelings with different creative media and metaphors. The application of creative techniques includes the intentional inclusion of art, music, dance, drama, movement, poetry, writing or play for the purpose of rehabilitation, psychotherapy or counseling of the client. Creative techniques involve the use of different artistic media in a safe and supportive environment that facilitates the growth and rehabilitation of a person. This research aimed to gain a deeper insight into the experiences of experts who apply creative techniques in their direct work with users. The data was collected using a semi-structured interview method, and a total of 5 participants took part in the research. They expressed their own views and experiences related to the application of creative techniques. The analysis of the results of the research shows the definition of the concept of creative techniques by experts, the characteristics of creative techniques, the results of the application of creative techniques, the personal characteristics and competences of experts who apply creative techniques, the reactions of users to the application of creative techniques, the motivation of users to participate, and the challenges and limitations of application of creative techniques. At the end the contributions of the application of creative techniques are presented.