This paper presents the possibilities of applying dramatic methods when working with different groups of users. In the introductory part of the paper, the development of contemporary drama pedagogy in the world and Croatia is briefly described, and key terms important for understanding the possibilities and ways of applying dramatic methods in the profession of social work are clarified. After that, various forms of dramatic expression are described (dramatic games, exercises, improvisations, procedural drama, forum theatre, and play-back theatre). Numerous advantages and positive effects of their use in a group environment were highlighted. Then, examples of the use of different dramatic techniques in working with specific groups (children with developmental disabilities, youth with behavioural problems, prisoners, etc.) were presented. The cited examples and research results indicate numerous advantages and positive effects of this model of working with different groups of users. In conclusion, it is emphasized that dramatic methods are recognized as a very useful, but insufficiently used tool in social work. The need for additional education of social workers in this area is emphasized, to use dramatic methods to stimulate positive changes in the individual, group and wider society.