The topic of the research is an analysis of the adoption system in the Republic of Croatia from the perspective of employed from Split and Zagreb. The aim was to identify the main challenges faced by these professionals and to propose concrete improvements that could enhance the system. A qualitative methodology was used to collect data through semi-structured interviews involving social workers, psychologists and lawyers with extensive experience in working with adopted children and adoptive parents. The results indicated that key issues include administrative inefficiency, excessive bureaucracy, lengthy procedures, and a lack of cooperation between institutions involved in the adoption process. The professionals also highlighted a lack of continuous education and support, which complicates their work and contributes to emotional exhaustion. The proposed improvements include simplifying administrative procedures, digitalising processes, introducing specialized adoption teams, strengthening inter-institutional cooperation, and providing continuous education and supervision for professionals. These proposed changes would represent a step forward towards increasing the efficiency of the adoption system, reducing children's waiting time for adoption and providing better support to adoptive parents and children.