| Abstract | Cilj:
Cilj istraživanja bio je utvrditi preferira li se materijalna kompenzacija u privatnom sektoru, a nematerijalna kompenzacija u javnom sektoru zdravstva.
Ispitanici i metode:
Ispitanici su bili medicinske sestre i medicinski tehničari koji rade u zdravstvenom sustavu. Podijeljeni su bili u dvije skupine: (a) medicinske sestre i tehničari koji rade u javnom sektoru i (b) medicinske sestre i tehničari koji rade u privatnom sektoru na području Republike Hrvatske. Uzorak se sastojao od 389 ispitanika, a uvjet za participaciju u ovom prigodnom uzorku bio je status zaposlenika u privatnoj ili javnoj medicinskoj ustanovi na mjestu medicinske sestre / medicinskog tehničara. Instrument mjerenja bila je anonimna anketa putem Microsoft Forms platforme. Ispitanicima se pristupilo putem društvenih mreža i elektroničkom poštom.
Rezultati:
Provedenim istraživanjem (N=389) potvrđeno je kako medicinske sestre i tehničari većinski (75%) preferiraju materijalne oblike kompenzacije, pri čemu radno mjesto u javnom, odnosno privatnom sektoru ne igra ulogu u preferencijama (P=0,729). Ipak, gotovo svaki treći ispitanik preferira nematerijalni oblik kompenzacije. Plaće (98%, AS = 4,47) i bonusi (82%, AS = 4,03) se najviše cijene od kompenzacija, dok se najmanje cijeni fleksibilno radno vrijeme (35%, AS = 3,76). Stjecanje novih znanja i vještina najveći je motivator za dodatni trud na radnome mjestu (64%). Nadređeni u većini slučajeva (74%) ne motiviraju svoje djelatnike na dodatni rad materijalnim ili nematerijalnim oblicima kompenzacije. Dio zaposlenika (36%, AS = 3,04) smatra kako sadašnjim poslom ne može ostvariti sve svoje kapacitete, dok ih također znatan broj (57%) nije zadovoljan plaćom, sigurnošću na radnome mjestu (49%) i poštovanjem (60%). Radna okolina za 41% ispitanika nije zadovoljavajuća. 72% anketiranih zadovoljno je svojim radnim mjestom, no polovica (53%) smatra kako posao još uvijek nije ispunio u potpunosti njihova očekivanja. Hi-kvadrat testom je pokazano kako su visokoobrazovani skloniji nematerijalnoj kompenzaciji od ispitanika s nižim stupnjem obrazovanja (P<0,001). Radno vrijeme nema značajnijeg utjecaja u preferencijama prema materijalnoj i nematerijalnoj kompenzaciji, no ipak su zaposlenici koji rade u jutarnjoj smjeni blago skloniji materijalnim oblicima kompenzacije (P=0,351) od onih koji rade u ostalim smjenama. Medicinske sestre i tehničari s više godina staža skloniji su nematerijalnom obliku kompenzacije, a mlađi djelatnici materijalnim stvarima (P<0,001). Naposljetku, u pogledu spola, medicinske sestre i medicinski tehničari podjednako su skloni materijalnim i nematerijalnim oblicima kompenzacije (P=0,193).
Zaključak:
Za potpuno zadovoljstvo medicinskih sestara i tehničara u Republici Hrvatskoj ključne su i materijalne i nematerijalne kompenzacije. Te se kompenzacije nadopunjavaju i bitan su čimbenik motiviranosti medicinskih sestara i tehničara zaposlenih u privatnom i javnom zdravstvenom sektoru. |
| Abstract (english) | Goal:
The aim of the research was to determine whether material compensation is preferred in the private sector, and non-material compensation in the public health sector.
Subject and methods:
The respondents were nurses and medical technicians working in the health system. They were divided into two groups: (a) nurses and technicians working in the public sector and (b) nurses and technicians working in the private sector in the Republic of Croatia. The sample consisted of 389 respondents, and the condition for participation in this convenient sample was the status of an employee in a private or public medical institution as a nurse / medical technician. The measurement instrument was an anonymous survey via the Microsoft Forms platform. Respondents were approached via social networks and e-mail.
Results:
The conducted research (N=389) confirmed that the majority (75%) of nurses and technicians prefer material forms of compensation, while the workplace in the public or private sector does not play a role in preferences (P=0.729). Nevertheless, almost every third respondent prefers an intangible form of compensation. Salaries (98%) and bonuses (82%) are the most valued of compensation, while flexible working hours (35%) are the least valued. Acquiring new knowledge and skills is the biggest motivator for extra effort at the workplace (64%). Superiors in most cases (74%) do not motivate their employees to work extra with material or non-material forms of compensation. Part of the employees (36%) believe that they cannot achieve all their capacities with their current job, while a significant number of them (57%) are not satisfied with the salary, safety at the workplace (49%) and respect (60%). The working environment for 41% of respondents is not satisfactory. 72% of those surveyed are satisfied with their workplace, but half (53%) believe that the job still has not fully met their expectations. The chi-square test showed that highly educated people are more inclined to non-material compensation than respondents with a lower level of education (P<0,001).
Working hours do not have a dramatic impact on preferences for material and non-material compensation, however, employees who work in the morning shift are slightly more inclined to material forms of compensation (P=0.351) than those who work in other shifts. Nurses and technicians with more years of experience are more inclined to a spiritual, non-material form of compensation, while younger employees are more inclined to material things (P<0,001). Finally, in terms of gender, nurses and medical technicians are equally prone to tangible and intangible forms of compensation (P=0.193).
Conclusion:
Material and non-material compensations are crucial for the complete satisfaction of nurses and technicians in the Republic of Croatia. These compensations complement each other and are an important factor in the motivation of nurses and technicians employed in the private and public health sector. |
