A hospital stay is often a traumatic experience, especially for children. If we add the reason for hospitalization, there are many emotional changes in the child. A change in routine, an unfamiliar environment, separation from a peer group and special separation from parents can cause additional fear and anxiety in a child. The stress of being in the hospital alone cannot be avoided, but it can be alleviated by certain procedures. The child's stay in the hospital causes changes in emotions in all family members. In such moments, working with parents is very important (information about the child's condition, counseling, involvement of parents in care and treatment). Such actions alleviate their problems, and this is very important, because the emotional state of the parents is transmitted to the child. Involving various activists in the presence of parents further helps the child’s recovery. Volunteer activities include reading stories, organizing birthday celebrations, playing with a child, helping with learning. With their presence, volunteers help employees and parents a lot and bring a smile back to many faces. The aim of the study was to investigate people's awareness of volunteering, hospitalization of children and their relationship. The obtained results collected the results of 280 participants, of which 96.8% were female and 3.2% male participants. The survey was conducted using a survey questionnaire via social media and contained 17 questions with offered answers. According to the obtained results, most participants were between 26 and 33 years old (34.6%). The obtained results show that the respondents are familiar with the very concept of volunteering and volunteers in children's wards. They had experience with hospitalization, some were in the hospital as children, and most of the respondents had their own children stay in the hospital. The results show that the respondents accepted the volunteers very well and believe that they have a positive impact on the child's stay in the hospital. They consider volunteering to be a humane activity and believe that no special skills or education are needed for a person to do it. Research has also shown that respondents have a desire to volunteer, and many do not have the time and opportunity to do so. Those who volunteered consider it a positive and beautiful experience.