Title Sindrom sagorijevanja kod medicinskih sestara/tehničara koji rade na hemodijalizi Title (english) Burnout syndrome among haemodialysis nurses Author Silvija Krpelnik Mentor Rosana Ribić (mentor)Committee member Marijana Neuberg (predsjednik povjerenstva)Committee member Rosana Ribić (član povjerenstva)Committee member Marin Šubarić (član povjerenstva)Granter University North Defense date and country 2021-10-29, Croatia Scientific / art field, BIOMEDICINE AND HEALTHCARE Abstract Sindrom sagorijevanja na radnom mjestu označava postupni gubitak energije, ideala, ali i vjere u smisao svojeg rada. Nastaje kao posljedica svakodnevnog stresa i frustracija s kojima se susrećemo na radnom mjestu. Proces nastanka sindroma sagorijevanja na radnom mjestu se može podijeliti u četiri faze: faza medenog mjeseca (veliki radni entuzijazam), faza realnosti (stagnacija), faza razočaranja (emocionalno povlačenje i izolacija) i faza alarma (razvoj apatije). Očituje se gubitkom volje za posao, razvojem negativnog stava prema poslu, neosjećanjem prema drugima, pojavljuju se osjećaji beznađa i bespomoćnosti, javlja se depresivno ponašanje.
Cilj rada je bio ispitati i prikazati sagorijevanje medicinskih sestara koje rade u poliklinici za kronični program hemodijalize kroz mjerenje emocionalne iscrpljenosti, osjećaja depersonalizacije i osjećaja smanjenog osobnog postignuća. Prikazati povezanost sagorijevanja prema dobi ispitanika, spolu, razini obrazovanja, duljini radnog staža i mjestu rada.
U istraživanje su uključene medicinske sestre/tehničari poliklinika za kroničnu hemodijalizu International Dialysis Center Zabok i Poliklinika Sv. Duh II. Kao kontrolna skupina, uzete su medicinske sestre/tehničari iz dijalize Opće bolnice Karlovac te medicinske sestre/tehničari objedinjenog hitnog bolničkog prijema Opće bolnice Zabok. Istraživanje je provedeno u razdoblju od 15. veljače 2021. do 15. svibnja 2021, a sudjelovale su 72 medicinske sestre/tehničari. Za procjenu stupnja sagorijevanja, korišten je upitnik koji se sastojao od dva dijela: dio koji je ispitivao sociodemografske karakteristike i Maslach Burnout Inventory - Human Services Survey.
Medicinske sestre/tehničari koji rade na hemodijalizi (akutni i kronični oblici) pokazuju prosječan stupanj sagorijevanja kod doživljaja kompetentnosti i postignuća u radu s bolesnicima, međutim iznenađujuće nisku emocionalnu iscrpljenost te neosjećajnost prema bolesnicima.
Abstract (english) Burnout syndrome in the workplace means a gradual loss of energy, ideals, but also faith of meaning in our own work. It arises as a result of the daily stress and frustrations we encounter in the workplace. The process of developing burnout syndrome in the workplace can be divided into four phases: the honeymoon phase (great work enthusiasm), the reality phase (stagnation), the disappointment phase (emotional withdrawal and isolation) and the alarm phase (apathy development). It is manifested by loss of willing to work, development of a negative attitude towards work, insensitivity towards others, feelings of hopelessness and helplessness appear, depressive behavior occurs.
The aim of the study was to examine and demonstrate the burnout of nurses working in a polyclinic for a chronic hemodialysis program through the measurement of emotional exhaustion, feelings of depersonalization, and feelings of diminished personal accomplishment. Also the goal was to show the relationship between combustion according to the age of the respondents, gender, level of education, length of service and place of work.
The research included nurses of the International Dialysis Center Zabok and the Sv. Duh II. Nurses from the dialysis of the General Hospital Karlovac and nurses of the united emergency hospital admission of the General Hospital Zabok were taken as a control group. The study was conducted between February 15, 2021 and May 15, 2021, and involved 72 nurses. To assessment degree of burnout we used two parts questionnaire : the part examining sociodemographic characteristics and the Maslach Burnout Inventory - Human Services Survey.
Nurses working on hemodialysis (acute and chronic forms) show an average degree of burnout in experiencing competence and achievement in working with patients, but amazing low emotional exhaustion and patient insensitivity.
Keywords
medicinska sestra/tehničar
sagorijevanje
hemodijaliza
Keywords (english)
nurses
burnout
hemodialysis center
Language croatian URN:NBN urn:nbn:hr:122:611590 Study programme Title: Nursing Type of resource Text File origin Born digital Access conditions Open access Terms of use Created on 2022-03-11 14:14:29
