Title Utjecaj ambalaže parfemskih proizvoda na odluku o kupnji i percepciju potrošača o proizvodu
Title (english) The influence of the packaging of perfume products on the decision of purchases and consumer's perception of the product
Author Erika Pirak-Šepak
Mentor Dijana Vuković (mentor)
Committee member Ana Globočnik Žunac (predsjednik povjerenstva)
Committee member Dijana Vuković (član povjerenstva)
Committee member Ivana Perkušić (član povjerenstva)
Granter University North (University centre Varaždin) (Department of Communicology and Public Relations) Koprivnica
Defense date and country 2023-09-26, Croatia
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Information and Communication Sciences Public Relations
Abstract Industrija ljepote i dekorativne kozmetike brzo se razvija, a ambalaža kozmetičkih proizvoda ima snažnu ulogu u diferencijaciji proizvoda. Ona je bitan dio identiteta proizvoda, te sadrži funkcionalnu i marketinšku ulogu. Bitan segment industrije ljepote i kozmetike ujedno su i parfemski proizvodi. Ambalaža parfema sastavni je dio cjelokupne prezentacije proizvoda. Pakiranje je prvo što kupac vidi izloženo na policama u maloprodaji. Parfemske bočice razlikuju se i po samoj namjeni parfema, a boje su bitan dio ambalaže koji utječe na kupca. Dizajn ambalaže predstavlja proizvod i mora zainteresirati kupca da proba parfem, a potom i kupi. Ambalaža parfemskih proizvoda ima zadatak zadovoljiti potrebe i očekivanja potrošača, mora ujedno pružiti zaštitu i promovirati brend. Ambalaža osim estetskog dijela ima i funkcionalani, koji je bitan dio jer bočica mora i biti kvalitetno izrađena kako bi čuvala sadržaj. Utjecaj ambalaže na potrošače u industriji kozmetičkih proizvoda je neminovan, te će se ovim istraživanjem pokušati utvrditi utječe li izgled pakiranja na potrošače i njihovu percepciju o proizvodu.Istraživanje će se pokušti saznati jesu li žene više pod utjecajem dizajna ambalaže u odnosu na muškarce, razlikuju li se osobe različitog stupnja obrazovanja statistički značajno u podložnosti utjecaju ambalaže pri odluci o kupnji parfemskog proizvoda, te utječe li orginalnost pakiranja na odluku o kupnji parfema kao poklona. Kako bi se dobili odgovori na navedena pitanja, provedena je anketa, u kojoj je dobrovoljno sudjelovalo 100 ispitanika, te je statističkom obradom dobivenih odgovora djelomično potvrđeno da ambalaža ima značajnu ulogu pri odluci o kupnji proizvoda i percepciji potrošača o istom. Ambalaža ima snažnu komunikacijsku i informacijsku ulogu. Pakiranje proizvoda sastavni je dio identiteta branda, privlači potrošače i pomaže razlikovanju parfema u ekonomiji masovne potrošnje, bitnost ambalaže kao komunikcijskog i marketinškog medija konstanto se razvija, te je njen utjecaj na potrošače konstantan i sveobuhvatan.
Abstract (english) The beauty and decorative cosmetics industry is rapidly evolving, with packaging of cosmetic products playing a significant role in product differentiation. It serves as an essential part of the product's identity, encompassing both functional and marketing roles. An integral segment of the beauty and cosmetics industry is the realm of perfume products. Perfume packaging constitutes an integral component of the overall product presentation. Packaging is the first thing a customer sees displayed on retail shelves. Perfume bottles differ based on the intended use of the fragrance, with colors being a pivotal aspect of packaging that impacts consumers. The design of the packaging represents the product and must capture the customer's interest to encourage them to sample and eventually purchase the perfume. The packaging of perfume products has the dual task of meeting consumer needs and expectations while simultaneously providing protection and brand promotion. Aside from its aesthetic appeal, packaging also fulfills a functional role; the bottle must be well-crafted to preserve the contents. The influence of packaging on consumers in the cosmetics industry is inevitable. Hence, this research aims to determine whether the appearance of packaging influences consumers and their perception of the product. The study seeks to ascertain whether women are more influenced by packaging design compared to men. Additionally, it aims to examine whether individuals with varying levels of education statistically differ in their susceptibility to the influence of packaging when making purchasing decisions for perfume products. Furthermore, the research explores whether the originality of packaging impacts the decision to purchase perfume as a gift. To gather answers to these inquiries, a survey was conducted with the voluntary participation of 100 respondents. The statistical analysis of the collected responses partially confirmed the significant role of packaging in purchase decisions and consumer perception of products. Packaging holds a powerful role in communication and information dissemination. Product packaging is an integral component of a brand's identity, attracting consumers and aiding in distinguishing perfumes in the realm of mass consumption. The significance of packaging as a communication and marketing medium is continually evolving, and its influence on consumers remains constant and comprehensive.
Keywords
parfemska industrija
ambalaža
parfem
dekorativna kozmetika
drogerija
Keywords (english)
perfume industry
packaging
perfume
decorative cosmetics
drug store
Language croatian
URN:NBN urn:nbn:hr:122:745756
Study programme Title: Public Relations Study programme type: university Study level: graduate Academic / professional title: sveučilišni magistar/magistra odnosa s javnostima (sveučilišni magistar/magistra odnosa s javnostima)
Type of resource Text
File origin Born digital
Access conditions Open access
Terms of use
Created on 2023-11-29 12:59:33