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undergraduate thesis
Logistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama
Koprivnica: University North, 2024. urn:nbn:hr:122:032051
Klačinski, Evin
University North
University centre Varaždin
Department of Technical and Economic Logistics

Institutional repository: University North Digital Repository

Cite this document

Klačinski, E. (2024). Logistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama (Undergraduate thesis). Koprivnica: University North. Retrieved from https://urn.nsk.hr/urn:nbn:hr:122:032051

Klačinski, Evin. "Logistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama." Undergraduate thesis, University North, 2024. https://urn.nsk.hr/urn:nbn:hr:122:032051

Klačinski, Evin. "Logistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama." Undergraduate thesis, University North, 2024. https://urn.nsk.hr/urn:nbn:hr:122:032051

Klačinski, E. (2024). 'Logistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama', Undergraduate thesis, University North, accessed 12 January 2025, https://urn.nsk.hr/urn:nbn:hr:122:032051

Klačinski E. Logistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama [Undergraduate thesis]. Koprivnica: University North; 2024 [cited 2025 January 12] Available at: https://urn.nsk.hr/urn:nbn:hr:122:032051

E. Klačinski, "Logistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama", Undergraduate thesis, University North, Koprivnica, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:122:032051

Metadata
TitleLogistički aspekti e-trgovine: isporuka, povrat robe i upravljanje zalihama
Title (english)Logistics aspects of e-commerce: delivery, returns and inventory management
AuthorEvin Klačinski
MentorDavor Grgurević (mentor)
Committee memberKrešimir Buntak (predsjednik povjerenstva)
Committee memberDavor Grgurević (član povjerenstva)
Committee memberVesna Sesar (član povjerenstva)
GranterUniversity North
(University centre Varaždin)
(Department of Technical and Economic Logistics)
Koprivnica
Defense date and country2024-10-23, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Abstract
Ovaj rad analizira logističke aspekte e-trgovine, fokusirajući se na isporuku, povrat robe i upravljanje zalihama. Kroz detaljno istraživanje, obrađene su definicije i uloge e-trgovine te njezin utjecaj na logističke procese. Isporuka je ključna za zadovoljstvo kupaca, zahtijevajući brzu i preciznu dostavu. Povrat robe, složen proces, zahtijeva fleksibilne politike kako bi se osiguralo zadovoljstvo kupaca. Upravljanje zalihama obuhvaća strategije za učinkovito praćenje i optimizaciju zaliha. Kroz analizu trendova i studija slučaja, istražene su najbolje prakse u e-logistici. Nadamo se da će ovaj rad pružiti korisne uvide u unaprjeđenje logističkih procesa e-trgovine.
Abstract (english)
This paper analyzes the logistical aspects of e-commerce, focusing on delivery, returns, and inventory management. Through thorough research, definitions and roles of e-commerce and its impact on logistical processes are discussed. Delivery is crucial for customer satisfaction, requiring fast and precise shipping. Returns, a complex process, necessitate flexible policies to ensure customer satisfaction. Inventory management involves strategies for efficient tracking and optimization of stocks. Through the analysis of trends and case studies, best practices in e-logistics are explored. It is hoped that this paper will provide useful insights into improving logistical processes in e-commerce.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:122:032051
Study programmeTitle: Logistics and mobility
Study programme type: professional
Study level: undergraduate
Academic / professional title: prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka logistike i mobilnosti (prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka logistike i mobilnosti)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2024-11-21 13:04:57