Title Socijalno inkluzivne knjižnične usluge za pripadnike romske zajednice
Title (english) Socially inclusive library services for members of the Roma community
Author Paula Romić
Mentor Drahomira Cupar (mentor)
Committee member Martina Dragija Ivanović (predsjednik povjerenstva)
Committee member Mate Juric (član povjerenstva)
Committee member Drahomira Cupar (član povjerenstva)
Granter University of Zadar (Department of Information Sciences) Zadar
Defense date and country 2024-03-25, Croatia
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Information and Communication Sciences
Abstract Cilj i svrha istraživanja je, kroz analizu četiri knjižnice smještene u područja s izraženom prisutnošću romske zajednice, ispitati postojanje specifičnih aktivnosti i usluga koje su ciljano razvijene za potrebe i interese romske manjine te ispitati razinu informiranosti pripadnika romske manjine o uslugama i programima koje knjižnice stavljaju na raspolaganje. Diplomski rad strukturiran je u dva glavna segmenta: teorijski okvir i empirijski istraživački dio. U teorijskom dijelu opisana je uloga knjižnica u multikulturalnoj sredini kao središta znanja, kulture i obrazovanja koja imaju potencijal djelovati kao spona među različitim kulturama i zajednicama, potičući dijalog, razumijevanje i poštivanje različitosti. Opisana je povijest dolaska Roma u Europu te njihov položaj u Hrvatskoj te su prikazani značajni primjeri europskih knjižnica koje su uspješno implementirale socijalno inkluzivne programe namijenjene pripadnicima romske manjine. Istraživanje je provedeno analizom mrežnih informacija odabranih knjižnica te primjenom metoda anketa i intervjua, koristeći prigodno odabrani uzorak sudionika. U radu se iznose rezultati istraživanja, a detaljnom analizom intervjua s knjižničarima iz odabranih knjižnica u Koprivnici i Zagrebu otkriveno je da su te knjižnice, zahvaljujući svojim širokim i bogatim programima, uspjele privući pripadnike romske zajednice. Analiza odgovora korisnika i ne-korisnika knjižnica pokazala je značajan interes za aktivnosti povezane s romskom kulturom i jezikom te zainteresiranost ne-korisnika za događanja unutar knjižnice upućujući na postojanje potencijala za povećanje članstva i angažmana kroz ciljane programe i aktivnosti. Ovim radom željela se istaknuti potreba za adresiranjem važnosti socijalno inkluzivnih knjižničnih usluga za pripadnike romske manjine, kojih u Hrvatskoj nedostaje.
Abstract (english) The aim and purpose of the research are to examine the existence of specific activities and services targeted towards the needs and interests of the Roma minority community through the analysis of four libraries located in areas with a significant Roma presence. Additionally, it aims to investigate the level of awareness among members of the Roma minority about the services and programs offered by libraries. The thesis is structured into two main segments: theoretical framework and empirical research. In the theoretical part, the role of libraries in a multicultural environment is described as centers of knowledge, culture, and education with the potential to act as a bridge between different cultures and communities, fostering dialogue, understanding, and respect for diversity. The history of Roma migration to Europe and their position in Croatia are outlined, along with significant examples of European libraries that have successfully implemented socially inclusive programs for Roma communities. The research was conducted through the analysis of online information from selected libraries and the application of survey and interview methods, using a purposive sample of participants. The results of the research are presented, and through a detailed analysis of interviews with librarians from selected libraries in Koprivnica and Zagreb, it was revealed that these libraries, due to their wide and rich programs, managed to attract members of the Roma community. The analysis of responses from library users and non-users showed significant interest in activities related to Roma culture and language, as well as non-users' interest in library events, indicating the potential for increasing membership and engagement through targeted programs and activities. This work aimed to highlight the need for addressing the importance of socially inclusive library services for Roma minorities, which are lacking in Croatia.
Keywords
multikulturalne knjižnice
Romi
socijalna inkluzija
inkluzivne knjižnične prakse
Keywords (english)
multicultural libraries
Roma
social inclusion
inclusive library practices
Language croatian
URN:NBN urn:nbn:hr:162:155421
Study programme Title: Information Sciences (single major) Study programme type: university Study level: graduate Academic / professional title: sveučilišni/a magistar/magistra informacijskih znanosti (sveučilišni/a magistar/magistra informacijskih znanosti)
Type of resource Text
File origin Born digital
Access conditions Open access
Terms of use
Created on 2024-03-27 09:53:13