The company is made up of people, without them the company would not be able to operate and progress. Human resources are the key to any organization. It is precisely for this reason that quality management of human resources is essential. Every company has a special department that deals with this issue. Human resource management is the job of a high-level management. Conflicts are an integral part of business. They occur due to numerous causes. The causes can be different opinions, attitudes, ideas, demographic differences, differences in personality, character of the participants. Conflicts can arise due to interpersonal relationships or work tasks. Conflicts need to be managed and that work is done by the management of the company. It should not be ignored or suppressed. It is necessary to deal with it at the very beginning of its formation, and that is because negative consequences can arise from it. Conflict should not be viewed as an exclusively negative phenomenon. It also has positive consequences that can cause better development for the company. In order to resolve the conflict, management can resort to different strategies, methods, styles and management techniques. Each strategy is applicable to a certain type of conflict, and it is up to management to discover which strategy would yield the best results. The conflict must be monitored and directed towards the final goal and solution of the problem, to the satisfaction of all participants.