Parents of children with disabilities have one of the most important roles in the lives of these children, given that there is a huge level of sacrifice, sacrifice and the need for above-average emotional stability for the purpose of quality education of their child. Institutions that help these parents for the purpose of better development of children with developmental disabilities play an important role here. These institutions are private and public, and the differences with these institutions are addressed in this paper. Thus, according to the literature review, private institutions have a better attitude towards patients, they are more transparent, faster and more expensive than expected, while towards public institutions there is a certain dose of negative perception by respondents in all the aforementioned elements. That is why the goal of the final paper is to examine the satisfaction of parents who have children with a certain degree of developmental difficulties, according to public and private health care institutions. An additional goal was to compare the perception of attitudes, social norms and satisfaction with services in public and private health care institutions. 266 respondents were collected through a primary survey through an online questionnaire. Many results indicate a positive impact of the perception of attitudes towards satisfaction with health services in public and private health care institutions. Also, differences by gender are highlighted, where it was found that men are on average more satisfied than women when surveying satisfaction with health facilities. Respondents are also, on average, much more satisfied with private health care institutions, and thus their perception of attitudes towards private health care institutions is more pronounced.