Title Storytelling u izravnom marketingu
Title (english) Storytelling in direct marketing
Author Nataša Pevec
Mentor Goran Luburić (mentor)
Committee member Sanja Rocco (predsjednik povjerenstva)
Committee member Tanja Grmuša (član povjerenstva)
Granter Zagreb School of Business Zagreb
Defense date and country 2023-07-07, Croatia
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Economics Marketing
Abstract S obzirom da su stigla vremena kad se puno toga mijenja iz dana u dan, a u svijetu marketinga iz sata u sat, marketinški stručnjaci su postali stručnjaci u raznim područjima, moraju pratiti trendove i prije svega pronaći način da se istaknu. Kampanje koje pričaju priče iliti pripovijedanje (storytelling), svakako je način na koji se mogu istaknuti i postići velike rezultate, posebno danas u vrijeme velike popularnosti raznih društvenih mreža poput Instagrama, Facebooka i Tik Toka. Digitalni marketing danas, i digitalni marketing prije nekoliko godina dvije su različite stvari. Nove generacije postavljaju nove trendove, ali dobra priča uvijek prolazi. Može li se prepoznati ponašanje potrošača i utjecati na odluku? Brendovi danas ujedno imaju puno više opcija da se istaknu, a dobro postavljen brend arhetip, ton komunikacije, ciljevi oglašavanja i idealan kupac čine i recept za uspjeh. Osim prodaje, cilj je uvijek zadržati kupca, i potaknuti ga na preporuku. Na praktičnim primjerima i istraživanju u ovom radu se jasno pokazalo da su priče potrošačima zanimljive i preferiraju njih umjesto klasičnih oglasa. Najveći, a možda i najsnažniji dokaz su svakako kampanje koje sadrže storytelling, koje i sami dan danas prepričavamo i pamtimo, neke zbog snažnih poruka, neke zbog humora, a s nekima smo se posebno povezali. Na kraju se uvijek vraćamo na isto, volimo priče, priče su nam poznate, vjerujemo im i lako prepoznamo djelić sebe u njima.
Abstract (english) We live in a new era. Everything is changing fast but when we talk about marketing, everything is changing even faster - hour by hour. Marketers nowdays are experts in a lot of areas, they have to keep up with trends, and above everything they need to find a way to stand out. Storytelling campaigns are definitely a way, they bring big results, especially today in times of Instagram, Facebook and Tik Tok. Digital marketing has changed a lot. As generations change, they bring new trends, but one thing stays the same - a good story always finds its way. Can we predict customers' behaviour and affect their decision? Brands today have lots of opportunities to stand out, but a brand with a good brand archetype, clear tone of voice, goals and ideal customers has a better chance to succeed. Yes, the main goal is sales, but brands should think of keeping the customers attached, and to encourage them to recommend. In this essay I’ve shown some practical examples, and a short research. The result? Customers' minds are more attached to storytelling ads and campaigns, apart from some classic ones. The biggest, and the strongest proof are famous storytelling campaigns that we all know and talk about. Some have strong messages, some made us laugh, and with some we made a special connection and remained attached. The message is clear: we love stories, they sound familiar to us, we trust them and we easily find little pieces of ourselves in them.
Keywords
marketing
storytelling
pripovijedanje
potrošači
kampanje
digitalni marketing
ponašanje potrošača
brend
arhetipovi
Keywords (english)
marketing
storytelling
consumers
campaigns
digital marketing
consumer behaviour
brand
archetypes
Language croatian
URN:NBN urn:nbn:hr:180:503137
Study programme Title: Marketing and Communications Undergraduate studies Study programme type: professional Study level: undergraduate Academic / professional title: prvostupnik/prvostupnica (baccalaureus/baccalaurea) marketinga i komunikacija (prvostupnik/prvostupnica (baccalaureus/baccalaurea) marketinga i komunikacija)
Type of resource Text
File origin Born digital
Access conditions Access restricted to students and staff of home institution
Terms of use
Created on 2023-08-30 09:09:29