| Abstract | U ovom završnom radu predstavljen je poduzetnički projekt na primjeru servisa za čišćenje i održavanje objekata. Glavni cilj ovog rada je utvrditi prihvatljivost i financijsku isplativost spomenutog projekta. Naslovna tema izabrana je iz razloga što se na tržištu tokom proteklih desetak godina počeo javljati trend rastućeg nezadovoljstva uslugama ćišćenja i održavanja uzrokovan činjenicom da je većina servisa za održavanje objekata neadekvatno radila taj posao, što je često rezultiralo eskaliranjem nezadovoljstva pojedinih naručitelja usluga, njihovim frustracijama te čestim mijenjanjem servisa, čak i po nekoliko njih u godini. Posljedica prethodno navedenoga je pojava rastuće potrebe za kvalitetnijom, bržom i povoljnijom uslugom servisa za čišćenje i održavanje koja bi zadovoljila sve želje svojih klijenata vezane uz održavanje i čišćenje poslovnih i privatnih stambenih prostora, garaža, ugostiteljskih objekata, ordinacija, apartmana, hotela i sl. Iz navedenog proizlazi da je kontinuiranost potrebe za pouzdanom i visokokvalitetnom uslugom odgovarajuće cijene stalna i izražena tokom cijele godine. Istraživanje tržišta za potrebe ovog poduzetničkog pothvata rezultiralo je činjenicom da postoji veliki broj potencijalnih klijenata servisa ovog tipa. Za realizaciju ovog projekta potrebno je 110.000 EUR-a, vlasnica u projekt ulaže 77.000 EUR-a, dok 33.000 EUR-a čine sredstva koja će se pozajmiti od poslovne banke. Projekt će ostvariti godišnji prihod od 109.671,03 EUR-a, od čega ostaje čista dobit od 8.714 EUR-a u prvoj godini eksploatacije projekta. Zaključak do kojeg se došlo izradom ovog rada jest da je ulaganje u ovaj poduzetnički projekt u potpunosti opravdano, obzirom da svi pokazatelji učinkovitosti pokazuju izrazitu profitabilnost servisa za čišćenje i održavanje objekata. |
| Abstract (english) | This master`s thesis presents the entrepreneurial project on example of cleaning and maintenance service. The main objective of this business plan is to determine project acceptance and financial effectiveness. The main topic of this business plan is chosen, while the past ten years the market is characterized by growing dissatisfaction with cleaning and maintenance services caused by the fact that most of cleaning and maintenance services did their job inadequately, so that resulted in escalating discontent of individual clients, their frustrations and also in changing cleaning and maintenance services very often, even a couple of services in one year. All this above mentioned caused a growing need for better, faster and cheaper service of cleaning and maintenance services, which would satisfy all of their clients needs associated with cleaning and maintenaning of business and private housing, garages, restaurants, offices, apartments, hotels and similar. Based on the aforementioned, the conclusion is that the continuity of need for a reliable and high - quality service of the appropriate price is permanent and present throughout the whole year. Market research that was conducted for the purpose of this business project, showed that there are a number of potential clients of this type of cleaning service. For this project it is necessary to have 110.000 EUR for investments, so, the owner of this project will invest 77.000 EUR, while 33.000 EUR will be borrowed from commercial bank. The project will generate annual revenue of 109.671,03 EUR, which will remain a net profit of EUR 8.714 in first year of operation of the project. The conclusion of this business plan shows that investment in this kind of a business project is entirely justified, considering the fact that all effectiveness indicators show significant profitability of this type of cleaning and maintenance service. |
