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undergraduate thesis
Komunikacija i konflikti u komunikaciji
Slavonski Brod: College of Slavonski Brod, 2019. urn:nbn:hr:174:874660
Štimac, Maja
College of Slavonski Brod
Social Department

Institutional repository: Repository of College of Slavonski Brod

Cite this document

Štimac, M. (2019). Komunikacija i konflikti u komunikaciji (Undergraduate thesis). Slavonski Brod: College of Slavonski Brod. Retrieved from https://urn.nsk.hr/urn:nbn:hr:174:874660

Štimac, Maja. "Komunikacija i konflikti u komunikaciji." Undergraduate thesis, College of Slavonski Brod, 2019. https://urn.nsk.hr/urn:nbn:hr:174:874660

Štimac, Maja. "Komunikacija i konflikti u komunikaciji." Undergraduate thesis, College of Slavonski Brod, 2019. https://urn.nsk.hr/urn:nbn:hr:174:874660

Štimac, M. (2019). 'Komunikacija i konflikti u komunikaciji', Undergraduate thesis, College of Slavonski Brod, accessed 23 November 2024, https://urn.nsk.hr/urn:nbn:hr:174:874660

Štimac M. Komunikacija i konflikti u komunikaciji [Undergraduate thesis]. Slavonski Brod: College of Slavonski Brod; 2019 [cited 2024 November 23] Available at: https://urn.nsk.hr/urn:nbn:hr:174:874660

M. Štimac, "Komunikacija i konflikti u komunikaciji", Undergraduate thesis, College of Slavonski Brod, Slavonski Brod, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:174:874660

Metadata
TitleKomunikacija i konflikti u komunikaciji
Title (english)Communication and conflicts in communication
AuthorMaja Štimac
MentorAnita Kulaš Mirosavljević (mentor)
Committee memberSanja Knežević (predsjednik povjerenstva)
Committee memberAnita Kulaš Mirosavljević (član povjerenstva)
Committee memberMaja Vretenar Cobović (član povjerenstva)
GranterCollege of Slavonski Brod
(Social Department)
Slavonski Brod
Defense date and country2019-09-13, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Komunikacija je složen i dinamičan proces koji se u poslovnom svijetu koristi za promicanje proizvoda i usluga, te kako bi se unaprijedila organizacija i poboljšalo poslovanje. Dijeli se na verbalnu i neverbalnu komunikaciju, a svaka od njih ima svoje prednosti i nedostatke. Postoje mnoge prepreke u dobroj komunikaciji, a time i određena pravila koja valja poštivati. Često se stvaraju konflikti u komunikaciji. Uzroci mogu biti razni, a tako i tehnike za rješavanje konflikata. Tehnika i način rješavanja konflikta će u konačnici pokazati sve pozitivne i negativne aspekte nastalog konflikta u organizaciji. Suočavanje sa problemima će između ostalog dovesti do rasta kreativnosti i inovacija, dok će nefunkcionalno rješavanje konflikta stvoriti nezadovoljstvo, smanjenu produktivnost i na kraju povećanje troškova.
Abstract (english)
Communication is a complex and dynamic process used in the business world to promote products and services, and also to enhance the organization and improve the business. It is divided into verbal and non-verbal communication and each has its advantages and disadvantages. There are many obstacles in a good communication and thus a certain rules to be followed. Often conflicts are created in the organization. The causes can be quite diverse and so can the techniques for conflict resolution. The technique and method of conflict resolution will ultimately demonstrate all the positive and negative aspects of the resulting conflict in the organization. Confronting with problems will lead, among other things, to the growth of creativity and innovation while dysfunctional conflict resolution will create reduced productivity and ultimately an increase in costs.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:174:874660
Study programmeTitle: Professional study program in Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-06-30 12:39:15