In the world of business, active listening skills and empathy are often neglected because communication is being put on the first place. But in order for successful internal communication to flow among employees, it is important to master these skills, which are also the most important aspect of communication, but also problem in many companies. The problem occurs through several factors, and that's why it is important to learn to listen to avoid different obstacles. Listening shows interest, care, deepens communication and leads to better information. Doing the job individually or in a team also affects the employee and it is closely related to empathy. For employee it is important to adapt to the work climate that surrounds them in order to more easily fulfill the vision of the organization. How the rest of the collectives treats the employee also plays a big role in this, because it is important to underline that every employee should be filled with a sense of belonging and value in the company. When an employee is in an environment that they feel statisfied in the workplace, he will contribute more than he would otherwise. It is important for the company to see the obstacles and barriers that hinder it is realization of the vision. The best solution for any company is to put its empleyees and their needs first, because with this move they will gain their trust, rather than they would gain if they needs of the company on the first place.