The paper analyzes the conceptual definition and meaning of the quality system, the importance of methods for improving the quality effectiveness, the concept, importance and management of the standardization system, the application of the quality management system of public institutions in the Country of Brod-Posavina and also analyzes the segment of environmental protection from the aspect of quality. The term quality is mentioned and used on a daily bases, not only in the business world, but also from the point of view of daily life. It represents characteristic, that is the specification, which determines the highest degree of performance and satisfaction in a particular segment of satisfaction measurement. Quality defines the degree of value, reliability and durability of an object or phenomenon that will be used and applied in different segments, and therefore objects or phenomena that represent the name “quality” must have or have the highest degree of efficiency and effectiveness. Quality management is a concept and process that an organization must plane, organize, implement and control on a daily and detailed bassis to achieve the planned and desired activities and goals as quickly as possible, with as few problems as possible that can cause enormous financial losses. Governments and public institutions must strive to plane, implement and control the quality effects of all business units on a daily bassis in order to achive and maintain a quality level that will enable and provide employees with a sense of security and belonging that is of utmost importance.