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master's thesis
Poboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, 2018. urn:nbn:hr:145:888388
Delić, Ana
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Interdisciplinary Courses

Institutional repository: EFOS REPOSITORY

Cite this document

Delić, A. (2018). Poboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:888388

Delić, Ana. "Poboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:888388

Delić, Ana. "Poboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:888388

Delić, A. (2018). 'Poboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 24 August 2024, https://urn.nsk.hr/urn:nbn:hr:145:888388

Delić A. Poboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2018 [cited 2024 August 24] Available at: https://urn.nsk.hr/urn:nbn:hr:145:888388

A. Delić, "Poboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:145:888388

Metadata
TitlePoboljšanje poslovnog procesa upisa u srednje škole primjenom nove digitalne platforme
Title (english)Improvement of high school student enrollment process by using new digital platform
AuthorAna Delić
MentorJosip Mesarić (mentor)
Committee memberJosip Mesarić (predsjednik povjerenstva)
Committee memberMarijana Zekić Sušac (član povjerenstva)
Committee memberDomagoj Sajter (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Interdisciplinary Courses)
Osijek
Defense date and country2018-09-21, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Business Informatics
Abstract
Ovim diplomskim radom pružen je teorijski uvid u procesnu terminologiju, objašnjeno je modeliranje poslovnih procesa i metode, a kako bi se lakše razumjeli poslovni procesi prikazan je proces upisa učenika u srednje škole na razini cjelokupnog srednjoškolskog sustava na području Republike Hrvatske korištenjem BPMN i EPC dijagrama te povezanost uvođenja informacijske tehnologije. Upravljanje poslovnim procesima se konstantno mijenja i razvija. Od samih početaka, do danas mnogo toga se promijenilo, ponajviše zahvaljujući razvoju tehnologije, te upravljanje poslovnim procesima predstavlja sustavan pristup poboljšanja poslovanja koji se oslanja na poslovni pristup upravljanja promjenama zbog unapređivanja poslovnih procesa s ciljem ostvarenja poslovnih ciljeva. Izgradnja poslovnih procesa složena je i odgovorna zadaća menadžmenta svake organizacije, neovisno o njezinoj djelatnosti i fizičkoj veličini. Uz promjene poslovnih procesa, društvo općenito svoje napore usmjerava prema razvoju informacijske tehnologije i uvođenju novoga ili poboljšanju postojećeg informacijskog sustava za potporu poslovnim procesima čime se postižu viša kvaliteta, kraće vrijeme, niži troškovi, poboljšanje, smanjen rizik poslovanja. Cilj ovog diplomskog rada je korištenjem alata za modeliranje procesa ukazati na nedostatke starog postupka upisa u srednje škole i na koji način se reinžinjerstvom procesa upisa na temelju kompleksnog informacijskog sustava „e - Upisi“ poboljšao proces upisa u srednje škole na razini cjelokupnog srednjoškolskog sustava Republike Hrvatske.
Abstract (english)
This master thesis provides theoretical insight in process terminology, modulation of business processes and methods. In order to fully understand business process, process of student enrolment in high school programs in Croatia was shown using BPMN and EPC diagrams which was connected by implementation of information technologies. The control of business processes is constantly changing and developing. Everything changed through years and the reason for that is mostly technology. Controlling business processes represents systematical improvement of running a business which relies on business approach of controlling the changes for enhancing business processes of achieving business goals. Business process development is very complex and responsible task of every organization management regardless of their activities and size. With changes of business processes, society steers it's efforts towards developing information technologies and implementing new or enhanced present informational system to support business processes and by doing that they achieve higher quality, shorter work time, lower costs, improvements and smaller business risk. Main goal of this master thesis is to show imperfections of old ways of student enrollment in high school programs by using tools for modeling processes and how that process was improved by reengineering of enrollment processes based on complex informational system called "e - Upisi" in Croatian educational system.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:888388
Study programmeTitle: Business economy; specializations in: Business Informatics
Course: Business Informatics
Study programme type: university
Study level: graduate
Academic / professional title: Magistar/magistra ekonomije (Magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-01-21 18:23:09