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master's thesis
Povezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima
Zagreb: University of Zagreb, Faculty of Economics and Business, 2020. urn:nbn:hr:148:356655
Suša, Ines
University of Zagreb
Faculty of Economics and Business
Department of Managerial Economics

Institutional repository: REPEFZG

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Suša, I. (2020). Povezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:356655

Suša, Ines. "Povezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2020. https://urn.nsk.hr/urn:nbn:hr:148:356655

Suša, Ines. "Povezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2020. https://urn.nsk.hr/urn:nbn:hr:148:356655

Suša, I. (2020). 'Povezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 27 November 2024, https://urn.nsk.hr/urn:nbn:hr:148:356655

Suša I. Povezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2020 [cited 2024 November 27] Available at: https://urn.nsk.hr/urn:nbn:hr:148:356655

I. Suša, "Povezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:148:356655

Metadata
TitlePovezanost stila upravljanja sukobima i generacije zaposlenika u malim i srednjim poduzećima
Title (english)The relationship between the conflict management style and generational membership in small and medium-sized business
AuthorInes Suša
MentorNina Pološki Vokić (mentor)
MBZ: 226003
Committee memberMaja Klindžić (predsjednik povjerenstva)
Committee memberMihaela Mikić (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Managerial Economics)
Zagreb
Defense date and country2020-05-18, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Economics of Entrepreneurship
Abstract
Rad pruža informacije o upravljanju sukobima u malim i srednjim poduzećima s obzirom na generacije zaposlenika. Danas se u malim i srednjim poduzećima mogu naći pripadnici četiri različite generacije koje se razlikuju u temeljnim osobinama poput sklonosti timskom radu i preferiranom stilu vođenja. Te različitosti mogu dovesti do organizacijskog uspjeha ako se njima dobro upravlja, a u suprotnom mogu izazvati sukobe i netrpeljivosti. Upravo zbog važnosti upravljanja sukobima,starenja stanovništva i velikih tehnoloških promjena,danas je velik naglasak stavljen na upravljanje različitim generacijama zaposlenika unutar poduzeća. Empirijsko istraživanje provedeno na 60 zaposlenika malih i srednjih poduzeća različite životne dobi, kako bi se utvrdio dominantan stil upravljanja sukobima različitih generacija, pokazalo je da neke razlike između generacija postoje,ali da one nisu značajne. Svi ispitani pripadnici generacija X,Y i Z najviše koriste kompromis i izbjegavanje sukoba kao stilove upravljanja sukobima.
Abstract (english)
This work provides information about management of conflicts in small and medium enterprises considering the different generations of employees. Four different generations who differ in basic features such as a tendency for teamwork and the preferred leadership style can be found in small and medium enterprises today. These differences can lead to organizational success if managed well, otherwise they can cause conflict and intolerance. Because of the importance of conflict management, an aging population and major technological changes, a lot of emphasis is placed on managing different generations of employees within the company. An empirical research conducted on 60 employees of small and medium-sized enterprises of different ages, to determine the dominant conflict management style of different generations, has shown that some differences between generations do exist, but that they are not significant. All respondents from generations X, Y, and Z use compromise and conflict avoidance as conflict management styles.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:148:356655
Study programmeTitle: Economics of Entrepreneurship
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni specijalist/specijalistica poduzetništva (stručni specijalist/specijalistica poduzetništva)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Embargo expiration date: 2021-05-21
Terms of useLicence Attribution-NonCommercial-ShareAlike 3.0 Unported (CC BY-NC-SA 3.0) icon
Created on2020-05-21 14:54:25