prikaz prve stranice dokumenta Zadovoljstvo korisnika usluga telekomunikacijskih operatora
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master's thesis
Zadovoljstvo korisnika usluga telekomunikacijskih operatora
Zagreb: University of Zagreb, Faculty of Economics and Business, 2022. urn:nbn:hr:148:281098
Rojnica, Luka
University of Zagreb
Faculty of Economics and Business

Institutional repository: REPEFZG

Cite this document

Rojnica, L. (2022). Zadovoljstvo korisnika usluga telekomunikacijskih operatora (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:281098

Rojnica, Luka. "Zadovoljstvo korisnika usluga telekomunikacijskih operatora." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:281098

Rojnica, Luka. "Zadovoljstvo korisnika usluga telekomunikacijskih operatora." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:281098

Rojnica, L. (2022). 'Zadovoljstvo korisnika usluga telekomunikacijskih operatora', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 20 May 2024, https://urn.nsk.hr/urn:nbn:hr:148:281098

Rojnica L. Zadovoljstvo korisnika usluga telekomunikacijskih operatora [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2022 [cited 2024 May 20] Available at: https://urn.nsk.hr/urn:nbn:hr:148:281098

L. Rojnica, "Zadovoljstvo korisnika usluga telekomunikacijskih operatora", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:148:281098

Metadata
TitleZadovoljstvo korisnika usluga telekomunikacijskih operatora
Title (english)Customer satisfaction of telecommunications operators
AuthorLuka Rojnica
MentorMiroslav Mandić (mentor)
GranterUniversity of Zagreb
Faculty of Economics and Business
Zagreb
Defense date and country2022-09-19, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Predmet istraživanja diplomskog rada je zadovoljstvo korisnika usluga telekomunikacijskih operatora u Republici Hrvatskoj. Cilj rada je utvrditi što utječe na zadovoljstvo korisnika telekomunikacijskih usluga te kako poduzeće može utjecati na zadovoljstvo, odnosno kakvu uslugu operator mora pružati kako bi korisnici bili zadovoljni.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:148:281098
Study programmeTitle: Management and marketing in retail
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni/a specijalist/specijalistica menadžmenta i marketinga maloprodaje (stručni/a specijalist/specijalistica menadžmenta i marketinga maloprodaje)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2022-09-20 21:34:04