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master's thesis
Modeli prekapacitiranosti zrakoplova
Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences, 2017. urn:nbn:hr:119:992652
Pinčević, Marija
University of Zagreb
Faculty of Transport and Traffic Sciences
Division of Transport
Department of Air Transport

Institutional repository: Faculty of Transport and Traffic Sciences

Cite this document

Pinčević, M. (2017). Modeli prekapacitiranosti zrakoplova (Master's thesis). Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences. Retrieved from https://urn.nsk.hr/urn:nbn:hr:119:992652

Pinčević, Marija. "Modeli prekapacitiranosti zrakoplova." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2017. https://urn.nsk.hr/urn:nbn:hr:119:992652

Pinčević, Marija. "Modeli prekapacitiranosti zrakoplova." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2017. https://urn.nsk.hr/urn:nbn:hr:119:992652

Pinčević, M. (2017). 'Modeli prekapacitiranosti zrakoplova', Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, accessed 13 March 2025, https://urn.nsk.hr/urn:nbn:hr:119:992652

Pinčević M. Modeli prekapacitiranosti zrakoplova [Master's thesis]. Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences; 2017 [cited 2025 March 13] Available at: https://urn.nsk.hr/urn:nbn:hr:119:992652

M. Pinčević, "Modeli prekapacitiranosti zrakoplova", Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, Zagreb, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:119:992652

Metadata
TitleModeli prekapacitiranosti zrakoplova
Title (english)Aircraft Overbooking Models
AuthorMarija Pinčević
MentorRužica Škurla Babić (mentor)
Committee memberAndrija Vidović (predsjednik povjerenstva)
Committee memberMatija Bračić (član povjerenstva)
Committee memberStanislav Pavlin (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Transport and Traffic Sciences
(Division of Transport)
(Department of Air Transport)
Zagreb
Defense date and country2017-09-26, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Air Traffic
Abstract
Praksa prekapacitiranosti zrakoplova je jedna od najranijih tehnika upravljanja kapacitetima zrakoplova, čiji je glavni cilj maksimiziranje profita na letu. Uobičajeno je da određeni postotak putnika otkaže svoju rezervaciju malo prije polijetanja ili se ne pojave u vrijeme polijetanja. Da bi smanjili broj praznih sjedala na svojim letovima, prijevoznici prihvaćaju više zahtjeva za rezervacijom nego što je raspoloživi kapacitet. U svrhu računanja razine prekapacitiranosti, razvijeno je nekoliko modela prekapacitiranosti zrakoplova. Prekapacitiranjem se uravnotežuju rizici praznih sjedala i uskraćenog ukrcaja, ali često dogodi i da se nekim putnicima uskrati ukrcaj zbog manjka kapaciteta. Tim putnicima se najčešće isplaćuju novčane naknade, nude im se dodatni obroci i organizira hotelski smještaj. U radu je analizirana praksa prekapacitiranosti zrakoplova hrvatskog nacionalnog zračnog prijevoznika.
Abstract (english)
The practice of aircraft overbooking is one of the earliest airline revenue management techniques with maximizing profit per flight as its main goal. It is normal that a certain percentage of the passengers cancel their reservation shortly before departure or do not show-up at the departure time. To reduce the number of empty seats on their flights, airlines are accepting more booking requests than there are seats available. For the purpose of calculating level of overbooking, several aircraft overbooking models have been developed. The overbooking process seeks a balance between risks of spoilage and denied boarding but it often happens that some of passengers are denied boarding due to lack of capacity. These passengers are often paid cash compensation, offered additional meals and can use hotel accommodation. The practice of aircraft overbooking of the Croatian national air carrier is analyzed in the thesis.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:119:992652
Study programmeTitle: Traffic and Transport; specializations in: Road Traffic and Transport, Railway Traffic and Transport, Water Traffic and Transport, Air Traffic and Transport, Postal Traffic, Information and Communication Traffic, Urban Traffic and Transport
Course: Air Traffic and Transport
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka prometa (magistar/magistra inženjer/inženjerka prometa)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2017-11-14 11:32:56