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Book Review : Quality Service Management: A Guide to Improving Business Processes
Tourism and hospitality management, 29 (2023), 2; 315-316. https://doi.org/10.20867/thm.29.2.13
Petaković, Ema

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Petaković, E. (2023). Book Review : Quality Service Management: A Guide to Improving Business Processes. Tourism and hospitality management, 29. (2), 315-316. doi: 10.20867/thm.29.2.13

Petaković, Ema. "Book Review : Quality Service Management: A Guide to Improving Business Processes." Tourism and hospitality management, vol. 29, no. 2, 2023, pp. 315-316. https://doi.org/10.20867/thm.29.2.13

Petaković, Ema. "Book Review : Quality Service Management: A Guide to Improving Business Processes." Tourism and hospitality management 29, no. 2 (2023): 315-316. https://doi.org/10.20867/thm.29.2.13

Petaković, E. (2023) 'Book Review : Quality Service Management: A Guide to Improving Business Processes', Tourism and hospitality management, 29(2), pp. 315-316. doi: 10.20867/thm.29.2.13

Petaković E. Book Review : Quality Service Management: A Guide to Improving Business Processes. Tourism and hospitality management [Internet]. 2023 [cited 2025 January 08];29(2):315-316. doi: 10.20867/thm.29.2.13

E. Petaković, "Book Review : Quality Service Management: A Guide to Improving Business Processes", Tourism and hospitality management, vol. 29, no. 2, pp. 315-316, 2023. [Online]. Available at: https://urn.nsk.hr/urn:nbn:hr:191:271408. [Accessed: 08 January 2025]

Metadata
Title (english)Book Review : Quality Service Management: A Guide to Improving Business Processes
AuthorEma Petaković
Author's institutionUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Languageenglish
Publication typeOther - Review
Publication statusPublished
Peer reviewPeer review
Publication versionPublished version
Journal titleTourism and hospitality management
Numberingvol. 29, no. 2, pp. 315-316
p-ISSN1330-7533
e-ISSN1847-3377
DOIhttps://doi.org/10.20867/thm.29.2.13
URN:NBNurn:nbn:hr:191:271408
Publication2023
Document URLhttps://hrcak.srce.hr/303874
Type of resourceText
Access conditionsOpen access
Terms of useLicence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) icon
Created on2025-01-03 10:09:31