Back pain or lumbal pain syndrome is one of the main health problems of today and is one of the most common reasons for seeking medical attention. During life, as much as 60% of the population will experience back pain. In Croatia alone, in 2014, 32,000 people were incapable for work due to back pain. The causes of the onset of lumbar pain syndrome can be neurological or mechanical. The most common causes of occurrence include performing difficult physical tasks with lifting, lowering and moving the load, excessive load on the spine through irregular positions, sitting in an irregular position all day, and also, compression. The job of employees of the Novi Jelkovec Center includes, to large extent, walking, standing, raising, lowering and transferring immobile adults, kneeling and doing household chores such as preparing meals and cleaning the premises. All these difficult and repetitive actions, as well as working three shifts, lead to the appearance of back pain. The aim of this study is to discover the incidence of pain in employees of the Novi Jelkovec Center in order to show the connection of back pain with degrading life quality and higher degree of disability. Also, in this paper, I will show whether there is an influence of age and sex on the presence of pain, quality of life and degree of disability of the subjects. All employees of the Novi Jelkovec Centre participated in the survey, 40 of them in total. Each of the respondents anonymously completed the Roland Morris questionnaire and the Oswestry Index questionnaire. Also, subjects marked the intensity of their pain on a visual - analogue scale (VAS) to assess pain. Three hypotheses were set in the paper and all three were confirmed.