| Abstract | Cilj: ciljevi ovog istraživanja su ispitati zadovoljstvo poslom s obzirom na godine radnog iskustva, dob, stručnu spremu i radna mjesta kod medicinskih sestara i medicinskih tehničara u obje bolnice, ispitati zadovoljstvo mogućnostima napredovanja u ispitanika u obje bolnice, utvrditi povezanost zadovoljstva poslom s nadređenima na radnome mjestu u obje bolnice. Nacrt studije: provedeno je presječno istraživanje u KBC-u Zagreb i KB-u Merkur. Ispitanici i metode: istraživanje je provedeno na 132 ispitanika, od kojih je 89 (67,4 %) zaposleno u KBC-u Zagreb, a 43 (32,6 %) u KB-u Merkur. Iz obje bolnice zastupljeni su ispitanici s kirurških odjela. Kao instrument istraživanja korišten je standardiziran (valjani i pouzdani) upitnik, namijenjen ispitivanju generalnog stava i područja zadovoljstva poslom. Rezultati: u ukupnoj skali zadovoljstva, značajno su zadovoljniji ispitanici s najkraćim radnim stažem, dok su oni s duljim radnim stažem značajno nezadovoljniji. Ukupno zadovoljstvo je značajno veće kod ispitanika iz KBC-a Zagreb, medijana 117 (interkvartilnog raspona od 107,5 do 125) (Mann-Whitneyev U-test, P = 0,007). Ocjena cijele skale zadovoljstva pokazala je da su 43 (33 %) ispitanika nezadovoljna, njih 82 (62 %) nije ni nezadovoljno ni zadovoljno, dok je samo 7 (5 %) ispitanika zadovoljno na poslu. Zaključak: istraživanje je pokazalo da je samo 5 % medicinskih sestara/tehničara zadovoljno na poslu. Većina ispitanika smatra da ne napreduju jednako brzo kao i u drugim zanimanjima, većina nije zadovoljna svojim mogućnostima napredovanja. |
| Abstract (english) | Purpose: the objectives of this study were to analyse job satisfaction concerning years of work experience, age, qualifications and workplace amongst nurses and medical technicians in both hospitals, to analyse the satisfaction with advancement opportunities amongst the respondents in both hospitals, as well as to establish the correlation between job satisfaction and the superiors at workplace in both hospitals. Study design: a cross-sectional survey was conducted at the University Hospital Centre Zagreb and the University Hospital Merkur. Respondents and methods: the survey was conducted on 132 respondents, of whom 89 (67.4%) were employed at the University Hospital Centre Zagreb and 43 (32.6%) at the University Hospital Merkur. The respondents from both hospitals were employed at the Departments of Surgery. A questionnaire-scale was used as a research instrument to determine the general attitude and job satisfaction. Results: on the overall satisfaction scale, the respondents with the shortest work experience were significantly more satisfied, while those with longer work experience were significantly more dissatisfied. Overall satisfaction was significantly higher amongst the respondents from the University Hospital Centre Zagreb, the median stood at 117 (interquartile range from 107.5 to 125) (Mann Whitney U test, P = 0.007). The overall satisfaction score showed that 43 (33%) of the respondents were dissatisfied, 82 (62%) were either dissatisfied or satisfied, while only 7 (5%) respondents showed job satisfaction. Conclusion: the research study has shown that only 5% of nurses/medical technicians showed job satisfaction. Most respondents believed that they were not advancing as fast as in other professions and most of them were not satisfied with their career advancement opportunities. |
