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master's thesis
Stres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara
Zagreb: Catholic University of Croatia, 2020. urn:nbn:hr:224:316162
Jelić, Biserka
Catholic University of Croatia
Department of Nursing

Institutional repository: Digital Repository of the Catholic University of Croatia

Cite this document

Jelić, B. (2020). Stres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara (Master's thesis). Zagreb: Catholic University of Croatia. Retrieved from https://urn.nsk.hr/urn:nbn:hr:224:316162

Jelić, Biserka. "Stres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara." Master's thesis, Catholic University of Croatia, 2020. https://urn.nsk.hr/urn:nbn:hr:224:316162

Jelić, Biserka. "Stres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara." Master's thesis, Catholic University of Croatia, 2020. https://urn.nsk.hr/urn:nbn:hr:224:316162

Jelić, B. (2020). 'Stres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara', Master's thesis, Catholic University of Croatia, accessed 07 May 2024, https://urn.nsk.hr/urn:nbn:hr:224:316162

Jelić B. Stres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara [Master's thesis]. Zagreb: Catholic University of Croatia; 2020 [cited 2024 May 07] Available at: https://urn.nsk.hr/urn:nbn:hr:224:316162

B. Jelić, "Stres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara", Master's thesis, Catholic University of Croatia, Zagreb, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:224:316162

Metadata
TitleStres na radnom mjestu kao uzrok sindroma izgaranja medicinskih sestara
Title (english)Stress at the workplace as a cause of burnout syndrome in nurses and technicians
AuthorBiserka Jelić
MentorMorana Brkljačić Žagrović (mentor)
Committee memberAna Havelka Meštrović (predsjednik povjerenstva)
Committee memberBranka Vidrih (član povjerenstva)
Committee memberMorana Brkljačić Žagrović (član povjerenstva)
GranterCatholic University of Croatia
(Department of Nursing)
Zagreb
Defense date and country2020-07-09, Croatia
Scientific / art field,
discipline and subdiscipline		BIOMEDICINE AND HEALTHCARE
Clinical Medical Sciences
Abstract
Uvod Stres predstavlja stanje tjelesne i duševne napetosti uzrokovan čimbenicima koji mijenjaju postojeću ravnotežu. U svakodnevnom radu stres i preopterećenje poslom može rezultirati sindromom izgaranja medicinskih sestara i tehničara. Cilj Cilj ovog rada bio je istražiti uzročnike stresa (stresore) i uvidjeti razlike u ukupnom doživljaju stresa na radnom mjestu medicinskih sestara i tehničara te utjecaj sociodemografskih varijabli (dob, duljina radnog staža te stupanj obrazovanja). Metode Istraživanje je provedeno u Općoj bolnici i bolnici branitelja Domovinskog rata Ogulin te Općoj bolnici Karlovac, tijekom siječnja, veljače i ožujka 2020.godine. Uzorak ispitanika činilo je 115 medicinskih sestara i tehničara na različitim odjelima, koji su dobrovoljno pristali na popunjavanje anonimnog upitnika. Prikupljeni podatci dobiveni su sociodemografskim upitnikom sastavljenim u svrhu ovog istraživanja te upitnikom „Stres na radnom mjestu bolničkih zdravstvenih djelatnika“ doc.dr.sc. Milana Miloševića, dr.med. Rezultati Rezultatima dobivenog istraživanja nije potvrđena postavljena hipoteza kako medicinske sestre i tehničari neovisno o dobi, stupnju obrazovanja i duljini radnog staža pokazuju značajnu razliku u doživljavanju i percepciji stresa. Isto tako, rezultati istraživanja pokazuju da su ispitanici najviše stresnim procijenili organizaciju radnog mjesta i financijska pitanja, a ostalo je približno podjednako. Medicinske sestre i tehničari procjenjuju nedostatan broj djelatnika kao vodećim izvorom stresa povezanim sa procesom rada, zatim preopterećenost poslom, svakodnevne nepredviđene situacije te administrativni poslovi. Zaključak Medicinske sestre i tehničari u svakodnevnom radu susreću se sa različitim uzročnicima stresa (stresorima) u većem ili manjem intenzitetu. Rezultati istraživanja pokazali su da ne postoje značajne razlike u doživljaju stresa kod obje skupine ispitanika. Temeljem provedenog istraživanja razvidno je da stres na radnom mjestu uzrokuje sindrom izgaranja medicinskih sestara i tehničara.
Abstract (english)
Introduction Stress is defined as a state of physical and mental tension caused by factors that alter the existing balance. In everyday work, stress and work overload can result in the burnout syndrome of nurses and technicians. Aim The aim of this study was to investigate causes of stress (stressors) and to evaluate differences in the overall experience of stress in the workplace of nurses and technicians and the impact of sociodemographic variables (age, length of experience and level of education). Methods This research was carried out in the General and the veterans of the Homeland war hospital in Ogulin and in Karlovac General Hospital, during January, February and March 2020. The sample of respondents consisted of 115 nurses and technicians in different departments, who voluntarily agreed to complete an anonymous questionnaire. The data collected were obtained through a socio-demographic questionnaire drawn up for the purpose of this study and the questionnaire "Stress in the workplace of hospital healthcare professionals” by doc.dr.sc. Milan Milošević, MD. Results The results of the survey did not confirm the hypothesis that nurses and technicians regardless of age, level of education and length of service show a significant difference in experiencing and perception of stress. Similarly, the survey results show that respondents have rated workplace organization and financial issues the most stressful, and the rest were about the same. Nurses and technicians assess the insufficient number of staff as a leading source of stress associated with the work process, then workload, daily contingencies and administrative tasks. Conclusion Nurses and technicians in their daily work encounter different stress agents (stressors) in greater or less intensity. The results of the study showed that there were no significant differences in the experience of stress in both groups of subjects. The study shows that stress in the workplace causes burnout syndrome in nurses and technicians.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:224:316162
Study programmeTitle: Department of Nursing
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra sestrinstva (magistar/magistra sestrinstva)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-09-17 08:24:00