Even when they do not speak, people talk. People generally rely too heavily on the spoken word and are not aware of how nonverbal signs can change the meaning of the enunciated. Movements, gestures, excessive smiling, tone, handshakes and even microsigns on the face can reveal a hidden message. When someone acts happy, but actually is not, or when someone is angry, but does not want to appear so - non-verbal signals will reveal how they really feel. Non-verbal communication comes naturally and is difficult to train, so there is a whole science field dedicated to analyzing nonverbal communication and makes it easier to "read between the lines". Non-verbal signals include eye movements, handshakes and even the distance between the communicators. All this reveals more about the person than they would want. In the business world verbal and non-verbal communication are essencial and equally important.The way in which one sits at a job interview, shakes someones hand or even the way one holds a cup of coffie can reveal true feelings, attitudes and thoughts. Disagreement does not have to be transmitted only through words, but also your posture, so it is important to learn how to read these signals in business communication so that you can lead communication in the direction that will suit everyone.