This thesis analyzes the existing waste management system in Zagreb County, with a particular focus on the residents' perceptions of waste collection and disposal methods. The study examines the level of citizen satisfaction with the current system, their awareness and engagement in recycling practices, and their willingness to live near waste disposal sites. The aim of the thesis is to assess the effectiveness of the current system, identify key challenges, and provide recommendations for improving waste management. The methodology of the thesis includes a review of scientific and professional literature, analysis of legal and strategic documents, and empirical research conducted through surveys with residents of Zagreb County. The survey used a random sampling method, and the collected data were analyzed using descriptive statistical methods. The research results indicate that residents are moderately satisfied with the current waste management system but emphasize the need for better communication with the relevant authorities. Additionally, the results suggest a relatively high level of environmental awareness among residents, but also highlight the need for further education and promotion of recycling. Residents have shown a willingness to adapt to living conditions near waste disposal sites but have expressed concerns about potential impacts on health and quality of life.