The Covid-19 pandemic has significantly altered the previous way of life, forcing the world to rapidly adapt to the new circumstances. Given the restrictions on movement, social distancing, and reduced opportunities for physical interaction, digitalization has proven to be a lifeline for maintaining business activities. The public administration also underwent an accelerated adaptation, adjusting its services to the digital environment to continue effectively serving citizens during the pandemic. Our statistical analysis shows that the Covid-19 pandemic has spurred the digital transformation of public administration, as evidenced by the introduction of new services and the increase in the number of credentials for system login, as well as modifications to existing services and the portal's layout. In addition to the readiness of public bodies to implement digital services under the new circumstances, citizens have also shown significant interest in these new opportunities, resulting in a substantial increase in the number of users. Our own research further confirms these statistical findings, leading us to conclude that digitalization is not only beneficial but essential in unpredictable circumstances and a rapidly changing world.