Business crisis as an disruptive business event can have impact on any economy sector at any given time what makes a business crisis uncertain appearance. It is unpredictability that creates the multidimensionality of a crisis that can arise from the company itself or from its environment. The business crisis affects the health of the company and directly changes the business continuity as a whole, which is further reflected in the business results. Companies can be more or less prepared for upcoming events, but they can certainly increase the chance of successfully anticipating them through the creation of a crisis plan and through appropriate crisis management at the company level. The readiness of the company, especially its readiness to anticipate business crises, was the backbone of the survival of many companies both in the Republic of Croatia and globally due to the appearance of the COVID-19 virus on a global level. The pandemic and the crisis that followed completely changed the way people did business and behaved. For the purposes of this thesis, the company Valamar Riviera d.d. is analyzed as a leading company in the tourism sector of the Republic of Croatia. The company was taken from the tourism sector precisely because of the extent of the pandemic's impact on the sector. Also, this thesis will show through theoretical elaboration of the matter of business continuity management and business crisis how a company that successfully takes care of the readiness of its crisis management can maintain continuity even when a disruptive event occurs due to causes outside the company such as a global pandemic.