Nowadays outsourcing involves relationship management. It is no longer just about contracts but a kind of partnership. That is why it is important to properly maintain and ensure reliable relationships, which is a more complex process in relation to the establishment of the level of services and relationships. Through the application of outsourcing, the aim is to improve the business, which in turn affects the increase in profits at the level of the entire company. The most important goals can therefore be the focus on key business, better efficiency, flexibility, speed and transparency, but also a higher level of quality and lower costs of the entire business. In this way, the aim is to increase the competitiveness of the entire company. Important characteristics of outsourcing relate to the externalization of activities for specialized companies in order to improve their performance but also their own specialization. The key goals of using outsourcing are to achieve lower costs and better availability of necessary resources. Additional goals relate to access to capital but also a more rational way of using existing resources. It is through outsourcing that an operation or department that has a cyclical requirement is allowed to bring in additional funds as needed. With the increase and development of the company, outsourcing is becoming more and more popular and enables companies like Antonio Trade d.o.o. finding top international talent.