The ability to move from the starting point to desired place is an integral part of daily life. In contrast to outdoors, traveling inside public places is a different story. To facilitate safe and efficient navigation, blind individuals must acquire good orientation and mobility skills and use sources of nonvisual environmental information that are rarely considered by their sighted people. This complex closed environment includes area of the airport which, according to the frequent allegations of the visually impaired, is not adapted for their efficient mobility. For visually impaired people, independent travel can be quite challenging if person is not able to explore new or rarely visited places. Navigation technologies and modern information services for this population should be designed with appropriate adaptability, flexibility and ability to provide good feedback, which shows that the formation of such information services presents unique challenges in relation to outdoor spaces. Those services would be designed as a supplement to existing navigation aids and provide a higher level of independence and safety when moving through such areas. People with disabilities are aware of potential benefits of using modern information services, but many of these technologies are abandoned too soon and remain unused because they do not know how to use them effectively. Any progress and success that person achieves in mastering the manipulation of any form of assistive technology gives the person further motivation to learn and to use the same and some new technologies that person considers would be useful to him. The aim of this research is to examine and evaluate the results of respondents' satisfaction with information services when moving through airports on the population of visually impaired persons in the Republic of Croatia and to propose training methods for airport users and staff, aimed at using these information services. The sample includes 36 respondents, who are members of the Up2Date association and the sample also includes all age groups. The research was conducted by the survey method, via an online questionnaire. The results of this research show that by applying assistive technologies and educating users how to use it, it is possible to increase degree of independence and sense of security when moving independently through the airport and emphasize the need for systematic work in this area.