The paper explores the satisfaction and attitudes of residents, experts, and city administration members regarding smart city solutions in Koprivnica. A city is considered smart if it has at least one factor related to one or more of the following characteristics: smart economy, smart people, smart governance, smart mobility, smart environment, and smart living (Slišković, 2020: 65). Smart city activities are commonly associated with environmental protection, improvement of the efficiency of the city administration, and fostering an innovative and creative culture with the aim of improving the quality of life for current residents while promoting sustainable community development. The research was conducted through document analysis focusing on developing smart cities at the European, national, and local levels between October 2022 and March 2023. A total of 12 semi-structured interviews were conducted with Koprivnica residents, experts in smart governance and urban planning, and with a member of the Koprivnica city administration. The research indicates that residents support smart solutions but emphasize the need to strengthen participatory approaches in the decision-making process of the city administration.