This final paper thoroughly explores the organizational aspects of healthcare services in the Republic of Croatia during the pandemic, with a focus on addressing the challenges posed by the SARS-CoV-2 pandemic. The introduction provides an overview of the topic, while the second chapter focuses on the theoretical characteristics of a pandemic. Subsequent chapters describe the onset of the pandemic, the entry of the virus into Croatia, and the protective measures taken to contain the virus spread among the population. The organizational structure of healthcare services under the new pandemic conditions is particularly analyzed. New triage points outside clinics, such as tents and containers, and isolation units crucial for controlling infection spread are described. The organization of healthcare services during natural disasters like earthquakes is also discussed, along with the role of nursing care in patient management. The chapter on personal protective equipment (PPE) and patient triage emphasizes the importance of proper PPE donning and accurate patient screening to ensure healthcare worker safety and swift identification of infected individuals. Further, protocols for admission and nursing care in hospital departments are described, with specific attention to tailored approaches for the afflicted. The paper also investigates the organization of intensive care units during the pandemic and outlines the procedures within these units, with a special focus on providing critical care to COVID-19 patients. Preventing nosocomial transmission of the SARS-CoV-2 analysis of strategies and protocols for minimizing the risk of infection transmission among patients and staff.