The COVID-19 pandemic affected the planning and work in the field of health care services. The main goal of this study is to show and determine the accessibility of the Magnetic Resonance Imaging diagnostic procedure at the General County Hospital Požega (in the following text GCH Požega) during the Coronavirus Pandemic (COVID-19). Using the Donabedian's model of quality assurance and assessment of health care, the state of the Official waiting list is presented before the applied intervention in the work structure category for targeted medical-technological procedures in the work process category (from 04/07/2018 to 04/07/2019) and after the implemented changes (from 04/08/2019 – 04/08/2020; 04/09/2020 – 04/09/2021). The secondary goal of this study is to show the satisfaction level of patients and healthcare professionals with implemented changes in the work structure category by data analysis of anonymous surveys. A clinical indicator of quality was calculated, i.e. the “Waiting time for the MR procedure” a year before and after the implemented changes in the work structure category at the GCH Požega. The element „the Number of completed MR procedures“ (covered by this study) before and after the implemented changes was also analyzed. Analyzes of data obtained from anonymous surveys for patients and healthcare workers are presented with descriptive statistics in tabular presentations. The element “Average waiting days” for MRI diagnostic procedures processed in this study is significantly lower in the investigated time period after the implemented changes in the work structure of GCH Požega - Mann Whitney test U=1026090; P<0.001, - Kruskal Wallis test H=62.886; P<0.001. It can be concluded that significant improvements were obtained in the availability of elective diagnostic MR procedures in this study after the implemented changes in the category of work structure, which also include the time of the COVID-19 pandemic. The results of the “Anonymous survey on the experience and satisfaction of patients in MR diagnostics” show that the answers in the category of “Complete satisfaction” of patients with the health service provided during their stay in the Diagnostic Unit for Magnetic Resonance GCH Požega prevail (68.1%). However, such an assessment is not followed by the results of the “Anonymous survey on the experience and satisfaction of healthcare workers”, mainly because the largest share of respondents' answers are in the categories “Satisfaction” with Your work in MRI (35.29%) and “Partial dissatisfaction/Partial satisfaction” with Your work in MRI (29, 41%).