Quality management in tourism in front of tourist workers poses ever increasing challenges. The reason for this is that tourism is one of the activities that gains a larger space in the life of a modern man. This is an activity that has a steady growth and the growth of tourist activity also increases the number of tourist destinations, and as a result of the great competition of destination it aims to provide tourists with better products and services. Cruising tourism is one of the fastest growing segments within selective tourism. Circular tours are more ande more interesting to tourists, and such trips include harboring. Cruising ports are faced with the question of the quality of products and services in their area because visitors can leave bad consequences on natural resources and the community. Also, II challenges are noticed at the level of the tourists themselves. It is therefore important that quality management in cruising ports is based on real impact assessments and concrete strategies. It is also important that it is the result of tourist needs, with the aim of providing tourists with products and services in accordance with their needs and to increase their satisfaction.