Sensitive skin is a complex dermatological condition with genetic, individual, ecological, professional and ethnic implications in which dermatological patients demand special care. It is characterized by different subjective and objective symptoms which can be triggered by numerous factors such as inappropriate cosmetic products that are used to clean and care for sensitive skin, heat, coldness, UV radiation, microorganisms, stress etc. Sensitive usually refers to the skin of the face, but it can also be the skin of other parts of the body that often shows symptoms of sensitivity. The intensity of reaction is higher in the areas where the layer of cornea is thinner so the basics of development of skin sensitivity is damaged barrier of corneal layer and consequential transfer of different irritants that cause the development of inflammatory response. When choosing appropriate treatment against the symptoms of skin sensitivity, it is important to detect the stage of the damage and intensity of symptoms by different methods for examination of skin sensitivity. After the correct detection, we proceed to choose the appropriate treatment, and first choice are cosmetic products against skin sensitivity which have a variety of active ingredients with properties such as antioxidants, humectants, emollients and herbal components that provide desired results of treatment.