The years 2015 and 2016 were remembered in Europe and the world as the years of refugee crises that the world has not encountered since the Second World War. The extremely large number of migrants who arrived in Europe at the time showed insecurity and an inadequate response of the EU and its countrys towards a refugee crisi. As a country on the very border of the EU, Croatia is among the transit countries within the so-called. A Balkan corridor that escaped from Turkey and Greece moving towards developed Western European countries. The traumatic and stressful experiences they avoid throughout the refugee experience often result in the onset of psychological difficulties such as PTSD, depression, and anxiety. To prevent these psychological difficulties, helper provide psychosocial support to refugees tailored to each individual as they redevelop their sense of security, build social bonds, and empower individuals, families, or communities to cope with future stressful situations. The very term psychosocial emphasizes the dynamics of the relationship between psychological and social factors that are interconnected and influence each other. Psychosocial support to refugees is provided by a pyramidal or step model according to which, the largest number of people is in need for basic living needs, and a number of specialized professional help is declining. Group and individual approaches are used in the provision of psychosocial support, depending on the individual, and work is being done on building or strengthening social ties through various activities. Psychosocial support providers need to be aware of the cultural characteristics from which migrants come in order to be able to build a relationship of trust with beneficiaries. In providing psychosocial support to migrants, international and non-governmental organizations are most important and they also provide interpreters for refugees so they can be helped in the best way possible.