We are witnessing various crisis, both in the lives of individuals and at the system level. Various natural disasters (earthquakes, floods, climate changes), economic crisis and current Covid-19 crisis affect the lives of all of us, but also burden Croatian state administration. The social welfare system, already burdened, is facing an additional crisis and experts, especially social workers, are exposed to numerous accusations in the media and insulting comments from the public. In their work social workers often encounter crisis events. Immediately after these incidents social workers and other experts in the community, who are additionally educated in the field of crisis and trauma and who are trained for that procedure, conduct psychological crisis interventions. In order to better understand the concept of the system and thus social welfare system, the paper lists several of its specifics and system theories (General System Theory, Ecological-system theory and Complex systems theory) are explained through examples of social welfare system. Additionally it will look for thoughts, emotions and behavior of social work students regarding the crisis of the social welfare system.