Today's modern public administration is impossible to imagine without certain forms of digital technologies. Digitization of public administration facilitates communication between citizens, i.e. users of public services, and administration, i.e. providers of public services. The development of e-administration, i.e. administration in electronic form, aims to increase citizens' trust in government and administration. Due to the provision of public services in electronic form, public administration is becoming recognizable by names such as electronic administration (e-administration), online administration or digital administration. The term e-government refers to the process of providing information and providing services to users with the help of information and communication technology. The process of Europeanization in the Republic of Croatia began in the early 2000s, while the digitalization process began to develop more strongly in the same period. In the period of adaptation to the European Union, the Republic of Croatia carried out numerous reforms at the administrative level in order to better harmonize public administration with the European level. With the approach of the Republic of Croatia to the European Union in 2013, an important step forward was made towards greater digitization of public administration. The e-Citizens portal was established in 2014 as a point of single contact with the purpose of bringing citizens and users of public services closer together. By creating services in digital form, citizens' participation with the administration is being increased. The regulation of the consultation process in the Republic of Croatia began in 2009, when the Government of the Republic of Croatia adopted the Code of Consultation with the Interested Public in Procedures for Enacting Laws, Other Regulations and Acts. In April 2015, a central internet portal for consultations called e-Consultations was established. The Republic of Croatia has adapted to the necessary standards of the European Union and thus achieved progress in the field of digitization of public administration, but there is still space for improvement. Although certain shortcomings still appear, citizens have a positive opinion about the impact of the process of Europeanization and digitalization. With the additional development of new digital public services in electronic form, public administration can continue to progress and thus ensure greater trust of citizens.