Inclusive education is a process to ensure that everyone, regardless of experiences and life circumstances, can achieve their potential in life in order to reduce educational inequalities and strengthen social cohesion. In other words, the inclusive education process represents the inclusion of all children in the educational context and it means responding to their individual needs in an appropriate way. In order to create relationship that represents quality it is important to use adequate communication which develops from the earliest years of life. For the purpose of achieving quality relationships in an inclusive educational context, it is necessary to have communication competences. Having certain communication skills reduces the possibility of misinterpretation, which can prevent conflict. However, in order to reduce misinterpretation, it is required to have the knowledge of communication components. Communication is divided into verbal and nonverbal communication, whereas verbal refers to speech, i.e. the content of the message, and nonverbal communication implies behavior, voice, body movements and so on. The coordination of verbal and nonverbal communication is of great importance in the creation of quality interpersonal relationships. In the institutional educational process, significant success in achieving quality relationships between them is achieved by using Thomas Gordon's model of effective communication (Bouillet, 2019). This model represents the use of techniques of supportive communication: active listening, "I-messages" and feedback. In addition, the role of educators also implies avoiding those techniques that threaten relationships. The aim of this paper was to examine the readiness of future educators to apply the described model in their professional work. The results showed that the students of the last year of undergraduate educational studies possess theoretical knowledge, but they do not have enough positive experiences from professional-pedagogical practice that would indicate the realization of inclusion and also, they do not have enough practice in using communication skills during initial education. Therefore, it is important to make some changes in initial education, as well as promoting the importance of lifelong professional development.