Sometimes in life there are situations that can be quite uncomfortable and painful. Unfortunately, both adults and children go through such situations and they cannot be avoided. The environment that surrounds us plays an important role in dealing with and resolving crisis situations. Children who are exposed to crisis situations need support and understanding from their families as well as kindergartens. In order to alleviate the crisis situations for children, educators can offer various problem picture books that help children identify and solve problems brought about by the crisis situation. The basic goal and task of this thesis is to find out how much educators are familiar with problem picture books and what were their previous experiences in the application of such picture books in working with children in crisis. The research was conducted using semi-structured interviews in which ten educators from the city of Zagreb and Zagreb County participated. The conducted research provided insight into the educators' own experiences and opinions in the application of problem picture books and providing support to children in crisis situations. The results of the research showed that educators in working with children in crisis use problem picture books as needed, ie when a certain crisis situation arises. The results also showed that their experiences with problem picture books are positive and help them resolve crisis situations. Most of the educators surveyed think that problem picture books are useful however they think that it is more important to provide the child with security, support, understanding and trust. Although most of the surveyed educators consider themselves competent in working with children in crisis, they still emphasize that they need additional help from professional associates and additional workshops and education about children in crisis.